Assistant Sales Manager

COMPANY OVERVIEW

Founded: 2015 in Venice Beach, California
Headquarters: Irvine, California

Subsidiary of Xponential Fitness, the world's largest boutique fitness franchisor with over 3,150 studios across 49 U.S. states and 27 countries.

StretchLab is the industry-leading brand in one-on-one assisted stretching and group flexibility training. We deliver customized, expert-led sessions through our proprietary Flexologist training program, accredited by the Institute for Credentialing Excellence. Our approach blends PNF (proprioceptive neuromuscular facilitation) techniques with personalized attention to enhance mobility, reduce pain, improve posture, and promote post-workout recovery, helping clients "Live Long"

POSITION: The Assistant Sales Manager is a dynamic, high-energy sales and operations role. You will support the Studio Manager in driving membership sales, managing client relationships, and ensuring a premium in-studio experience. The ideal candidate thrives in a people-first, goal-driven environment and is passionate about health, wellness, and helping others.

RESPONSIBILITIESSales & Membership Growth

• Drive studio sales by converting leads, walk-ins, and trial sessions into memberships
• Conduct follow-up communication with prospects/members via phone, text, and email
• Support local community outreach and pop-up grassroots events to generate new leads
• Maintain knowledge of all membership packages and promotions

Marketing Services

• Maintaining social media presence
• Create event flyer and digital sign ups
• Schedule email marketing campaigns
• Conduct outreach to local community partners to schedule pop-ups
• Come up with h creative ideas to drive open house events and foot traffic into the studio

Customer Experience

• Educate new clients on StretchLab services, session options, and the benefits of assisted stretching
• Address client concerns and feedback in a professional, solutions-oriented manner
• Assist with inbound conflict resolution matters for clients

Lead Management: Inbound/Outbound studio communication

• Answer Inbound calls for multiple studios
• Make a minimum required lead calls daily
• Respond quickly to client emails and texts received by the studio
• Communicate via Group Chat with team members about client appointment changes and urgent