ACCESS Recruitment and Retention Coordinator

Job Family

ADMIN - Professional Exempt Non-Contractual (PENC)

Grade

14

Salary

$55,636 - $69,545

Department

ACCESS - STAR Academy

Reports To

Director

Closing Date

February 11, 2026

FLSA Status

Exempt - Not Eligible for Overtime Compensation

First Review Date

November 26, 2025

The ACCESS Recruitment and Retention Coordinator provides comprehensive and holistic services from recruitment through degree completion for students with disabilities. The position works collaboratively with various departments and external organizations to promote and ensure the recruitment, retention, and success of students with disabilities. The position will advocate for disability inclusion, ensure compliance with relevant laws, and support individuals with disabilities throughout their academic and career paths.

This is a temporary grant funded position through June 30 year 2026 contingent upon grantor funding and grant extensions.

This grant position will be eligible for participation in the Florida Retirement System (FRS) after 6 consecutive months of continuous employment.

• Develops and implements strategies to attract individuals with disabilities for student enrollment and employment opportunities
• Works with New Student Center to arrange High School (HS) visits and campus tours
• Connects with MDCPS Transition Specialists to help transition students with disabilities from High Schools
• Works with Transition Specialists and Vocational Rehabilitation to identify potential students and streamline college transition
• Conducts proactive outreach campaigns to promote equitable student support interventions; engages with withdrawing students to enhance retention efforts and contribute to the development of effective retention strategies
• Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans
• Helps connect students to opportunities and on campus events and organizations to create a sense of belonging
• Helps connect students with opportunities for skill building on and off campus; connects students with appropriate resources and support services as needed
• Uses technology to implement a caseload management approach for assigned students by developing systematic, intentional, and proactive communication strategies
• Provides individualized, holistic support by evaluating students' strengths and areas for growth in academics, career development, and personal well-being, while identifying strategies to promote academic success
• Empowers students with resources to navigate academic and personal challenges; supports them in exploring alternative pathways based on evolving goals, academic progress, or
  personal circumstances
• Manages and analyzes caseload data to support student goal attainment, monitor academic progress; generates written reports regarding their caseload progress as requested
• Collects and reports recruitment and retention data to Director
• Assists with ACCESS intake & coordinating accommodations and leveraging AI accessibility tools for students with disabilities
• Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions
• Liaises with faculty and conducts trainings as needed to promote the application of universal design and disability awareness
• Supports campus and college wide initiatives
• Performs other duties as assigned

• Master's degree in Education or Psychology or related field with one (1) year of experience working in Higher Education or working with students with disabilities; Bachelor's degree in Education or Psychology or related field with five (5) years of experience working in Higher Education or working with students with disabilities
• MDC Advisor training and Coaching certification must be successfully completed within the first 90 days of employment
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Demonstrated proficiency of Microsoft office software, student information systems, caseload management software and other office productivity software needed to effectively complete job duties
• Knowledge and understanding of training and education principles
• Knowledge of ADA, Section 504 of the Rehabilitation Act and universal design standards
• Understanding of AI accessibility tools, AI learning platforms and their accessibility features
• Ability to align communication materials to ADA and Section 508 standards
• Possess strong customer service and public relation skills
• Possess excellent interpersonal, organizational and communication skills (verbal and written)
• Knowledge of student engagement and active learning strategies
• Ability to maintain confidentiality of records and information
• Ability to travel between campuses, between buildings and to off-campus sites
• Ability to work a flexible schedule to include evening and weekend assignments
• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff

The final candidate is to successfully complete a background screening and reference check process.