Assistant Program Supervisor, Springfield, MA

The Key Program is currently seeking a full-time Assistant Program Supervisor for our residential group home setting for adolescent youth in Springfield, MA. Join a dedicated team of supervisors, clinicians, and direct care staff to maintain a trauma-sensitive, structured, and therapeutic environment where teens can thrive. Be a part of an organization that values employee well-being and promotes a positive work/life culture.

What you bring…  

• Bachelor's degree in a human service-related field and 1- 3 years of direct care experience. 
• All candidates must be 21 years of age or older. 
• Have a valid state driver's license; and, have a legally registered and insured car for work use. 
• Ability to work a varied schedule including days, nights, weekends, and holidays and may exceed 40 hours per week. 
• Participation in a regional on-call system is a requirement. 

What you will receive… 

Hourly rate: $ $27.27*(*with master's degree), bilingual wage differential depending on language; medical, dental and optical insurances; life insurance; tuition assistance; paid vacation and holidays; paid sick and personal time; retirement program; wellness benefit; mileage reimbursement; pre-tax childcare, and more.  

What you will do…  

• The APS provides assistance to the Program Supervisor in the areas of program administration, client and family services, and staff training; 
• Coordinate daily program activities and assign responsibilities to caseworker staff;  
• Help to ensure clients receive quality services that comply with standards and regulations;  
• Develop positive working relationships with funding sources and all other collaterals;  
• Assist in the training and orientation of new staff; 
• Assist to prepare staff schedules, ensure appropriate staff-to-client ratio and provide direct care when needed;  
• Ensures implementation and adherence to health and safety policies and procedures;  
• Attend and participate in regional supervisory meetings;   
• Participate in the regional on-call system.   

Who we are…

The Key Program is a private, non-profit human services agency whose mission is to assist at-risk and court-involved children/adolescents and their families to develop positive life skills so they may pursue productive and rewarding lives. Key works in conjunction with the MA Department of Children & Families (DCF), MA Department of Youth Services (DYS), the MA Department of Mental Health (DMH) and the RI Department of Children, Youth & Families (DCYF) and is an agency provider of both community-based outreach services and residential treatment programming.   

Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.