Lead Technician

Job Title: Lead Automotive Technician / Shop Foreman

Location: Houston, TX (Alief)
Reports To: Owner / Service Manager

Position Summary

The Lead Automotive Technician / Shop Foreman plays a critical role in overseeing daily service shop operations while maintaining hands-on technical excellence. This position is responsible for ensuring efficient workflow, high-quality repairs, technician development, and a professional, organized shop environment. The ideal candidate is a skilled technician, a strong leader, and a steward of West End Auto Works' reputation for integrity, precision, and customer trust.

Key Duties and Responsibilities

• Perform diagnostic evaluations, maintenance, and repairs on a wide variety of vehicles with a high level of technical accuracy.
• Lead and oversee daily operations within the service shop to ensure efficient workflow and timely completion of repair orders.
• Coordinate closely with the Service Advisor and management team to communicate official diagnoses, repair timelines, parts needs, and customer updates.
• Assign, delegate, and prioritize work among technicians based on skill level, workload, and shop needs.
• Conduct final quality inspections on completed repairs to ensure all work meets company standards and manufacturer specifications.
• Provide technical guidance, training, and mentorship to junior technicians to support skill development and maintain quality standards.
• Maintain a clean, organized, and safe work environment, ensuring compliance with company policies related to cleanliness, organization, and safety.
• Monitor shop tools, equipment, and supplies; report maintenance needs, replacements, and general inventory requirements.
• Support and champion process improvements that enhance shop productivity, technician efficiency, and customer satisfaction.
• Represent West End Auto Works' commitment to integrity, quality workmanship, and exceptional automotive repair hospitality in all daily interactions.

Qualifications & Experience

• 8+ years of professional automotive repair experience, with demonstrated advanced diagnostic and repair skills.
• Ability to lead by example while maintaining high standards of workmanship and professionalism.
• Prior leadership, foreman, or senior technician experience preferred.
• Professional automotive certifications (ASE) are preferred but not required.
• Strong understanding of shop workflow, repair documentation, and quality control processes.
• Excellent communication skills with both technicians and service advisors.
• Commitment to safety, organization, and continuous improvement.
• Valid driver's license and clean driving record REQUIRED.
• Own professional tools REQUIRED.

What We Offer

• A stable, well-organized shop environment with high standards and clear expectations.
• Competitive compensation based on experience and leadership capability.
• Opportunity to play a key leadership role in a growing, reputation-driven shop.
• A culture built on respect, accountability, craftsmanship, and long-term customer relationships.

Job Type: Full-time

Pay: $65, $70,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• Are you able to provide references from previous managers upon request?
• General estimated value of your tool inventory?

Experience:

• Automotive Diagnostics: 8 years (Preferred)

License/Certification:

• Driver's License (Required)
• ASE Certification (Preferred)

Ability to Commute:

• Houston, TX Required)

Work Location: In person