Associate Client Manager

R25_

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to add to our Industry Insights team. 

This is a hybrid role and requires being onsite Monday - Thursday in St. Louis, MO.

As an Associate Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members. 

Responsibilities: 

• Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions. 
• Work closely with the Customer Success Insights team to transform customer experience. 
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story. 
• Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations. 
• Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently.  
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights. 
• Proactive Solutions: Proactively uncover opportunities to deepen client engagement by aligning expanded service offerings with their strategic goals in collaboration with