Resident Manager – Full Time

We are seeking a dedicated, experienced, and professional live-in Resident Manager to oversee the day-to-day operations of an apartment building in Oshawa, Ontario.

Your Role

As the face of the building, you will take ownership of all building management responsibilities — from tenant relations and rent collection to maintenance coordination. You'll maintain a safe, welcoming, and efficient building that residents are proud to call home.

This is a dynamic, hands-on position that requires strong communication, multitasking, organization, and a commitment to high standards.

Key Responsibilities

Resident Relations & Administration

• Deliver exceptional service to residents and uphold positive community standards
• Collect rent and manage deposits
• Process applications, move-ins, and notices efficiently
• Maintain digital and paper records/logs (e.g. inspections, contractor visits, incident reports)
• Monitor and respond to emails, calls, and service requests in a timely manner
• Maintain knowledge of the Residential Tenancies Act (RTA)

Qualifications

• Experience in office administration is an asset
• Proficient with Microsoft 365 and internet tools; Yardi experience is an asset
• Strong interpersonal skills: approachable, responsive, and professional
• Highly organized and able to prioritize in a fast-paced environment
• Valid driver's license and access to a vehicle

What We Offer

• Competitive salary: $57,000–$80,000 based on experience
• Supportive, family-oriented company culture
• Training and growth opportunities

Schedule

• Full-time
• On-call responsibilities (emergencies, weekends as needed)
• Regular weekday duties with flexibility for evening and weekend coverage

We appreciate all applications. All information submitted will be kept in strict confidence.

Job Type: Full-time

Pay: $57,000.00-$80,000.00 per year

Experience:

• Resident Manager: 3 years (preferred)
• Yardi Software: 1 year (preferred)

Work Location: In person