Server/Host/Hostess

Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. Your exceptional guest service skills will set the tone for the entire visit, making it essential to have a passion for hospitality and a commitment to customer satisfaction.

Responsibilities

• Greet guests warmly upon arrival and manage seating arrangements efficiently.
• Maintain an organized waitlist during busy periods and communicate wait times accurately.
• Provide excellent customer service by addressing guests' needs and inquiries promptly.
• Collaborate with servers and kitchen staff to ensure seamless service flow.
• Handle phone reservations and inquiries with professionalism and courtesy, demonstrating strong phone etiquette.
• Assist in managing the dining area, ensuring cleanliness and readiness for incoming guests.
• Utilize POS systems, including Micros POS, for efficient order processing when necessary.

Experience

• Previous experience in guest services or hospitality is preferred, particularly in a restaurant or hotel setting.
• Strong communication skills are essential for effective interaction with guests and team members.
• Familiarity with food service operations is a plus, as well as any experience with serving or restaurant roles.
• A positive attitude and ability to work in a fast-paced environment are crucial for success in this position. Join us in delivering exceptional dining experiences where every guest feels valued and welcomed

Job Types: Full-time, Part-time, Permanent

Pay: $17.20-$24.51 per hour

Language:

• English (preferred)

Work Location: In person