Employment Survey Program Assistant

Job Summary:

Service Area: Infrastructure, Development, and Environment

Department: Economic Development and Tourism

Division: Economic Development
Work Location: City Hall, 1 Carden Street

Work Mode: In Person

Job Type and Duration: Temporary, Full time Vacancy

Number of Open Positions: 3
Salary Range: $ $28.55 per hour (Feb. 2026 Rate)
Affiliation: CUPE Local 973

Posting Period: January 13, 2026 to January 28, :59 p.m.

Why Join the City of Guelph?

When you join the City of Guelph, you join a team of over 2000 employees who deliver services the community relies on every day. Together, we are bringing to life Guelph's vision of an inclusive, connected, and prosperous city where we look after each other and our environment. As a single tier municipality, we offer a variety of occupations and career specialities within our organization. Guided by the goals and objectives of the Future Guelph: Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

What we offer

We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

• Paid vacation days, increasing with years of service
• Paid personal days;
• Hybrid and flexible work arrangements;
• Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
• Extended health and dental benefits, including Health Care Spending Account;
• Employee and Family Assistance Program;
• Parental leave top up program;
• Learning and development opportunities including tuition assistance
• Employee recognition programs.

Position Overview:

The City of Guelph is looking to hire eager, motivated, and hard-working individuals who will assist with collecting, inputting, and verifying data and information as required for the City of Guelph's Employment Survey. If you are a highly organized, self-starter who enjoys customer service than this is the temporary position for you Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision for an inclusive, connected, prosperous city.

Key duties and responsibilities

• Collects, inputs, and verifies data and information as required for the City of Guelph's Employment Survey.
• Conduct outreach to local businesses via door-to-door visits, phone and email to gather information including location, type of services and number of employees.
• Engage with business owners and relay questions and feedback back to internal staff.
• Daily use of survey software and hardware (laptop and tablet) to collect information and data.
• Follow-up with business owners in-person or by telephone when required.
• Regular travel throughout the City of Guelph.
• Perform other related duties as assigned.

Qualifications and requirements

• Post-secondary education (in process or completed) in business, economic development, planning, or equivalent related program and experience in conducting research, surveying, and statistical and demographic analysis.
• Experience with customer service
• Valid G or G2 driver's licence with a good driving record and a minimum of two years driving experience.
• Excellent communication skills with the ability to speak with business owners and staff, elicit information, respond to inquiries and complaints, and participate as an effective team member.
• Exceptional computer skills using software such as Microsoft Office, Survey 123, as well as familiarity using tablet devices.
• Ability to work independently with minimal supervision and in a team environment.

Hours of work
35 hours per week, Monday to Friday, between the hours of 8:30 a.m and 4:30 p.m.

How to apply
Qualified applicants are invited to apply using our online application system by January 28, 2026. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered.

Hiring Process Transparency
The City of Guelph is committed to fair and transparent recruitment practices. Candidates who participate in an interview for this position will be notified of the hiring decision within 45 days of their interview. Notifications will be provided in writing, or through technology.

Commitment to Diversity & Accessibility
The City of Guelph is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees feel welcome, valued and engaged. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All employment practices are solely based on individual merit, qualifications, and organization's needs at the time. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to working with and providing reasonable accommodation for qualified individuals in our job application procedures. If you need an accommodation in order to participate in the hiring process, you may contact us to make your needs known in advance.

Privacy Notice
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.