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Sales Administrator
Friedmans Ltd
- Altrincham, England, United Kingdom
- Altrincham, England, United Kingdom
Über
Location & Team:
Reporting Lines:
Reports to Director Helen and Morgan (Senior Sales Administrator).
Company Profile:
A bespoke textiles wholes.subscribe with brands Alexander Maverick, Funki Fabrics and Friedmans. Serves both B2B and B2C across leisure, gymnastics, interior design and more.
Core Responsibilities:
Customer Service & Enquiries:
Handle inquiries via phone, email and website, offering product advice, dimensions and material specifications.
System & Website Support:
Assist with website issues and support system usage.
Order Processing:
Key in orders for various courier services and process orders in the in‑house system.
Warehouse & Samples:
Visit the warehouse to cut and post samples to customers.
Delivery & Logistics:
Follow up on shipments and resolve delivery issues with couriers.
Purchasing & Stock Management:
Place orders with suppliers and manage stock levels.
Relationship Building:
Develop and maintain strong customer relationships, ensuring excellent service.
Additional Tasks:
Cross‑train in other business areas, assist with product selections, technical questions or website maintenance.
Candidate Requirements:
IT savvy with good system experience.
Ян customer service‑oriented with a proactive approach.
Comfortable working in a fast‑paced environment.
Passionate about textiles and able to learn product details (training provided).
Flexible and adaptable to cross‑training opportunities.
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Sales and Business Development
Industries:
Wholesale
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Sprachkenntnisse
- English
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