Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start
Caring. Connecting. Growing together.
The
Patient Care Coordinator
performs a wide variety of duties associated with patient services. This position is responsible for all components of the patient's experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling. The position also oversees the reporting function for the clinic including compliance specific reports as well as corporate statistics.

Schedule:
Monday - Friday, 6:00AM - 6:00PM. Supervisor will determine schedule. (8-hour shifts)

Location:
This position will travel to the following locations, 50% of the time:

• 8410 W. Warm Springs Road, Suite 10, Las Vegas, NV
• 58 N Pecos Road, Henderson, NV
• 2010 Goldring, Las Vegas, NV

Primary Responsibilities

• Scan insurance cards, making sure that all paperwork is filled out correctly and signed
• Collect co-pays and co-insurance, deductibles and balances
• Keep the front office and waiting room clean and stocked
• Print schedules for medical assistants and physicians
• Balance daily logs and money collected, posting payments when balanced
• Coordinate patients check out process
• Schedule radiology and give pt lab orders
• Confirm all FFS eligibility for all locations and update eligibility form in EHR
• Issue referrals for outside specialties
• Obtain authorization for all office procedures and radiology if needed
• Answer phone calls from 3 phone queues (scheduling, high priority and overflow)
• Intake all demographic information for new patients
• Update demographic information for existing patients
• Collect insurance information
• Route calls throughout the office to an appropriate department
• Coordinator intake consultation requests from physicians for on call physicians
• Float throughout all the departments throughout all the clinics
• Other responsibilities as assigned

What Are The Reasons To Consider Working For UnitedHealth Group? Put It All Together - Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success. Some Of Our Offerings Include

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending