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Solutions ArchitectSynthesiaNew York, New York, United States
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Solutions Architect

Synthesia
  • US
    New York, New York, United States
  • US
    New York, New York, United States
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Über


Why is now a really exciting time to join Synthesia?
Synthesia's vision is to build the first fully programmable video generation platform and help everyone transform non-video content into video. We are the world's leader in synthetic AI, working with some of the world's biggest corporate and media brands; BBC, EY, Facebook, McDonalds, Amazon and WPP, to name a few We already partner with big celebrity names such as David Beckham and Lionel Messi, a campaign collaboration which also received a Cannes Lion Award in 2021. We have crazy user traction with our first self-service product for businesses in just 6 months since the unveiling Despite the product still being in public beta, we have a very high NPS of 71 and growing We've raised more than $66 Million so far from names like Mark Cuban, First Mark Capital, Kleiner Perkins, Seedcamp, Google Ventures and more Currently ranked 4.8/5 on G2 #5 on Europe's Tech Soonicorn list 
Join the rocket ship while it's taking off

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We've raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role...

We seek a highly motivated and dynamic Solutions Architect to join our team. This is a new role for us and you would be crucial to define the framework and set the standard for this team that we expect to grow in the next year. You will be responsible for overseeing implementation services, providing strategic guidance, and ensuring effective change management for our clients. You will lead the project management efforts and serve as a consultant to clients, helping them navigate and maximize the potential of our AI platform.

What you'll be doing...

  • Implementation Services: Lead and manage the implementation process for our clients, ensuring our platform's successful deployment and utilization.
  • Change Management: Implement change management strategies to facilitate a smooth transition for clients, helping them adapt to new technologies and processes.
  • Project Management: Act as the project manager, defining project scope, goals, and deliverables and ensuring projects are completed on time and within budget.
  • Building: Working with APIs, with a strong ability to read and write code effectively.
  • Consulting: Serve as a client consultant, helping clients determine the best ways to achieve their strategic objectives through our technology.
  • Strategic Guidance: Provide strategic guidance to clients, aligning our solutions with their business goals and long-term AI strategies.
  • We'd love to hear from you if you have...

  • 5+ years in customer consulting in a SaaS company.
  • Strong project management skills with the ability to manage multiple tasks and deadlines simultaneously.
  • Excellent communication, presentation, and interpersonal skills.
  • A creative and innovative mindset with the ability to develop engaging and impactful training programs.
  • The ability to work collaboratively with cross-functional teams to achieve common goals.
  • Experience with building certification programs and defining success metrics.
  • Passion for providing an exceptional customer experience and a dedication to continuous improvement.
  • Ability to thrive in a fast-paced and dynamic start up environment
  • Extensive technical experience in working with APIs, with a strong ability to read and write code effectively.

  • The good stuff...
    In addition to being a part of a great team, working in a fun and innovative environment, we offer...
    100% medical, 90% Dental & Vision cover
    Generous stock option plan
    Discretionary based bonus
    25 days of paid holiday (in addition to existing US public holidays)
    4 week paid sabbatical after 4 years at the company + $10,000
    Fun culture with company retreats twice a year
    Generous referral scheme
    Brand new MacBook
    If you want to be a part of building a legendary company, COME JOIN US
    • New York, New York, United States

    Sprachkenntnisse

    • English
    Hinweis für Nutzer

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