Patient Services Coordinator/UKHC

Posting Details

Job Title

Patient Services Coordinator/UKHC

Requisition Number

RE52765

Working Title

Patient Services Coordinator - Medicine Specialties Clinic

Department Name

M3500: AMBULATORY MEDICINE

Work Location

Lexington, KY

Grade Level

07

Salary Range

$ /hour

Type of Position

Staff

Position Time Status

Full-Time

Required Education

HS

Click here for more information about equivalencies:

Required Related Experience

5 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting at a computer workstation for extended periods. Occasional lifting, pushing, and/or pulling objects up to 50lbs.

Shift

Monday – Friday, Day Shift; 8:00am – 5:00pm (40 hrs/wk).

Job Summary

This position is responsible for the coordination of patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position will need to be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.

Skills / Knowledge / Abilities

MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply

01/15/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.