Office Services Clerk/Receptionist

At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at

Dinsmore is seeking a part-time Office Services Clerk/Receptionist at our Bloomington, IN location.

Responsibilities

• Answer the telephone and take complete and accurate messages for attorneys/staff/clients or direct caller to voicemail, when appropriate
• Greet and log in all visitors and/or visiting attorneys and personnel from other Dinsmore offices and inform Regional Office Administrator of such visitors
• Assign and coordinate meetings, and make arrangements with food service vendors
• Ensure that all requests for space, catering, and AV equipment are managed well
• Maintain a secure environment at reception area and floor entrances, ensuring that clients or guests, including former employees, do not enter our space without approval
• Maintain and be aware of daily conference room schedules
• Direct people with a positive attitude
• Direct inquiries from clients, guests and employees to the appropriate departments
• Knowledgeable of all personnel and departments in the office. Utilize appropriate resources to provide information regarding personnel and departments in other offices of the firm as needed
• Work with Regional Office Administrator for resolution when conference schedule conflicts arise
• Assist with collection, sorting, and delivery of daily mail
• Coordinate and assist with local delivery (downtown area) of documents and packages on a daily scheduled basis
• Handle all emergency deliveries
• Assist with document production
• Assist with conference room set-up ensuring rooms are cleaned and properly stocked
• Assist with maintaining inventory of office supplies
• Assist with technology set-ups for new employees
• Perform general office duties
• All other duties as assigned or required

Requirements

• Prior customer service or receptionist experience
• Prior law firm and/or concierge experience a plus
• Exhibit proficiency in the Microsoft Office suite, iManage and other firm applications a plus
• College degree preferred
• Ability to conduct work with strong personal and professional ethics and integrity
• Ability to provide excellent customer service
• Must be able to create, edit, proofread, and finalize all written communication, including emails, memos, documents, etc.
• Must be detail oriented with a high degree of accuracy
• Possess excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
• Exhibit professionalism
• Valid driver's license and daily access to a personal vehicle
• 1-2 years of experience working in an office environment
• High school diploma is required; Associate's degree or Bachelor's degree is preferred
• Ability to work additional hours as needed

Equal Opportunity Employer