Customer Service Representative/Administrative Assistant

Busy office in Staten Island looking for a polite, pleasant, and reliable customer service representative/administrative assistant to join our team. You must be able to work with Apple/Mac computer and operating systems, and have a working knowledge of Word, Excel and Outlook. Knowledge of CRM Software, House Call Pro a plus, not necessary

Job duties include but are not limited to:

· Heavy phone coverage of 5 lines

· The ability to multi-task and complete project on time

· Follow up with customers and vendors

· Customer Service Skills are key. You will be speaking to customers daily, answering calls, scheduling appointments and taking accurate messages

Requirements

Minimum 2 years of college

Knowledge of Apple/Mac Computer operating system a MUST

HVAC/Plumbing/General Contracting/Electrical/Home Improvement Office experience a Plus but not mandatory

Minimum of 5-10 years of experience

Job Type: Full-time

Pay: $ $40.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person