IT Business Applications Analyst

About Monogram Foods

A leading food manufacturer, Monogram Foods specializes in delivering your favorite foods and snacks with unparalleled quality and flavor. We specialize in co-manufacturing, private label, and food service solutions, offering a diverse range of products including appetizers, meat snacks, sandwiches, bacon, corn dogs, and baked goods.

Established in 2004 and headquartered in Memphis, Tennessee, Monogram Foods has earned recognition as one of the fastest-growing private companies in the nation. With over 4,000 team members across 12 locations in seven states, our unwavering commitment to excellence and passion for quality drives everything we do.

Our dedication extends beyond our products to giving back to local communities. Through the Monogram Foods Loves Kids Foundation, we strive to "make it better" for children and families, embodying our core values and creating lasting, meaningful change.

Our Culture Is Our Secret Ingredient

At Monogram Foods, we're more than a food company—we're a passionate team dedicated to creating America's most beloved foods and making an impact in the communities where we operate.

We value the dedication of our team members and are committed to fostering a fun, supportive work environment. We prioritize recognition, well-being, and a strong sense of belonging because we know that when our team is at its best, we can deliver our best to customers. Here you will enjoy competitive compensation, comprehensive benefits, and ample opportunities for growth and advancement. Plus, our inclusive culture—grounded in our company values—celebrates diversity and respects the unique perspectives of our team members.

So, if you're hungry for a rewarding career, join our team and let's cook up something extraordinary together.

About the Role:

We are excited to announce that Monogram Foods is looking for an IT Business Application Analyst to join our team As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing, and maintaining software applications that meet the needs of our organization. You will work closely with other IT team members to ensure that our systems are running smoothly and efficiently. 

The ideal candidate will have experience working and configuring business applications. You should be able to work both independently and as part of a team.  You should also have excellent communication and problem-solving skills. 

At Monogram Foods, we believe that our people are one of our greatest assets, and we are committed to providing our employees with the resources and support they need to succeed. We offer competitive salaries, comprehensive benefits packages, and opportunities for career development. 

If you are passionate about technology and want to work for a company that values innovation and creativity, then we want to hear from you  

This position reports to the Sr. Director of Applications. 

Essential Duties & Responsibilities:  

• Partners with business leaders to assist in the continuous improvement of business processes and application capabilities through standardization, improvements, and configuration changes.  

• Collaborates on complex business processes to improve and integrate new systems or functionality with existing ones to ensure systems meet long-term business strategies. 

• Responsible for championing the review of application exceptions, analyzing information that will assist the business teams in identifying root causes and overseeing resolutions. 

• Follows established processes to identify requirements and specifications and assist with training plans.   

• Generates appropriate project documentation in support of the planning and delivery of project efforts.   

• Designs and documents test plans for all changes.  Performs unit testing and oversees end-user testing. 

• Serves as a liaison between development teams and internal/external business partners. 

• Works independently, or on a team, to provide solutions that deliver value back to our business. 

• Provides application support and troubleshooting including application administration and configuration. 

• Clearly communicates with business partners, IT team members and management. 

• Work with users at all levels in the organization. 

• Responsible for project management oversight, as needed. 

Education & Experience:  

• Bachelor's degree or a minimum of 5 years of analysis experience. 

• 5 or more years of application support and configuration experience. 

• 4 or more years of working with end users to define business requirements. 

• 4 or more years of ERP experience 

• D365 Finance and Operations ERP experience a plus 

• 2 or more years of multi-project oversight 

• Manufacturing and Finance experience required. 

• Working with applications and users remotely is a plus. 

• Must be 18 years or older.

Competencies & Skills: 

• Strong communication, relationship, and interpersonal skills to aid in development of collaborative partnerships, including those where English is not their primary language. 

• Self-motivated with the ability to prioritize work, manage time effectively, and adapt to changing priorities to meet deadlines, and with minimal supervision. 

• Strong troubleshooting and analytical skills. 

• Working knowledge of project planning tools and concepts. 

Physical Demands:  

• Travel requirements: 5% - 15%