Front Desk Staff

Job Overview
We are seeking an energetic and detail-oriented Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a dynamic environment.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and professionally
• Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office
• Handle data entry, filing, and document proofreading to maintain organized records and ensure accuracy
• Support office management tasks such as inventory tracking, supply ordering, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties including typing correspondence, managing emails, and maintaining office supplies
• Provide exceptional customer support by addressing inquiries, resolving issues promptly, and maintaining positive communication
• Maintain a professional appearance of the front desk area and ensure adherence to phone etiquette and organizational standards

Qualifications

• Proven experience in office management, clerical work, or as a receptionist in a fast-paced environment
• Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and basic data entry software
• Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Previous experience with front desk operations in medical or dental settings is a plus
• Knowledge of phone etiquette, multi-line phone systems, and customer service best practices
• Familiarity with bookkeeping tools such as QuickBooks is advantageous
• Strong typing skills with attention to detail for proofreading and data accuracy

Join us as a Front Desk Staff member to be the friendly face that keeps our office running smoothly Your enthusiasm for organization combined with your dedication to excellent customer service will make a meaningful impact every day. We value proactive individuals who thrive in collaborative environments and are eager to grow their administrative expertise.

Job Type: Full-time

Pay: $32,000.00 per year

Benefits:

• Paid time off

Work Location: In person