Human Resources Coordinator/Staffing Manager

FirstLight Home Care is seeking an experienced HR Coordinator/Staffing Manager to join our team.

About FirstLight Home Care

FirstLight Home Care is a nationally recognized, locally owned home care brand with over 150 locations in North America. Since 2010, our commitment to our "Culture of Care" has positioned us among the top providers for home care nationally and one of the best home care providers to work for. We are recognized as one of America's Best Home Care agencies to work for.

We proudly offer a comprehensive benefits package:

• Full Medical, Dental, and Vision coverage
• 401(k) with Company Match
• Bonus and Achievement Awards
• Paid Time Off (PTO)
• Paid Holidays
• Continuing Education Opportunities and Career Advancement
• A Culture that values your professional career growth and rewards your success

Job Summary

This leadership position requires a professional with demonstrated success in Recruiting, Training, and Managing Employee Relations. The HR Coordinator/Staffing Manager will be responsible for full-cycle recruiting, from posting and pre-screening to interviewing and hiring. The role includes conducting new employee orientation and completing essential onboarding tasks (drug tests, background checks, references, etc.). This role is also key to effective employee relations and retention strategies, ensuring staff are happily and successfully employed with FirstLight Home Care.

Key Responsibilities (Job Duties)

• Recruitment and Staffing: Successfully execute full-cycle recruiting for all caregiving staff, including private duty caregivers, CNAs, HHAs, companions, and housekeepers.
• Goal Achievement: Meet aggressive monthly hiring and retention goals.
• Training & Onboarding: Lead Employee Training and Orientation Presentations, ensuring all new staff are professionally prepared to perform all required duties.
• Employee Relations Management: Assist in the daily management of basic Human Resources functions and employee relations.
• Policy Administration: Effectively manage, coordinate, and administer FirstLight employee relations policies and objectives, maintaining positive employer/employee relations.
• Strategic Collaboration: Partner with the Office Team (Schedulers, Care Coordinators) to prioritize staffing needs and ensure successful, timely, and seamless onboarding of employees.
• Program Development: Recommend and manage employee initiatives/programs designed to increase human capital, promote company culture, retain key talent, and boost employee satisfaction.
• System Proficiency: Maintain proficiency in company software and systems to effectively recruit, onboard, train, and manage personnel.
• Teamwork: Work collaboratively and cross-functionally to achieve daily business objectives.

Qualifications and Experience

• Education: Bachelor's Degree in Human Resources, Management, Sales and Marketing, or a related field is required.
• HR Experience: 3+ years of Human Resource experience is required.
• Leadership/Autonomy: Some experience or exposure in a leadership role is preferred, with experience in an autonomous role highly preferred.
• Recruiting/Training: 3+ years of Recruiting/Staffing and/or Employee Training Experience is highly preferred.
• Functional Expertise: Experience handling or managing full-cycle recruiting, employee relations, and other Administrative HR functions.
• Training Delivery: Experience leading or participating in employee education and training programs for individuals and small groups.
• Retention Strategy: Direct experience creating, implementing, or managing retention strategies and the ability to provide specific, measurable improved outcomes.
• Management Skills: Experience managing personnel and a willingness to have "tough conversations" to achieve necessary results.
• Entrepreneurial Mindset: An entrepreneurial spirit—creativity to identify opportunities and a willingness to "roll up your sleeves" to execute.
• Communication: Strong oral and written communication and presentation skills, with comfort in a high degree of interaction with employees and management.
• Work Ethic: Self-motivated with an extremely strong sense of urgency.
• Adaptability: Flexibility to adapt and change as priorities evolve in a rapidly growing environment.
• Organization: Ability to manage multiple priorities simultaneously.

If you are looking to join a team where you can make a real difference in the lives of the people and families we help, we invite you to apply

Pay: $ $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person