Dental Receptionist

Overview
Join our dynamic healthcare team as a Dental Receptionist, where your energetic and welcoming presence will be the first point of contact for patients entering our dental clinic. In this vital role, you will manage patient interactions, coordinate appointments, and ensure smooth administrative operations. Your enthusiasm and organizational skills will help create a positive experience for every patient while supporting the clinical team with efficient office management. This position offers an exciting opportunity to be part of a caring environment dedicated to delivering exceptional dental care.

Duties

• Greet patients warmly and provide excellent customer service at the front desk, ensuring a positive first impression
• Schedule, confirm, and reschedule patient appointments utilizing dental practice management software such as Eaglesoft or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications using systems like Epic, Meditech, or Athenahealth
• Collect payments, process medical billing, and manage collections with attention to accuracy and HIPAA compliance
• Maintain accurate patient records by updating electronic health records (EHR) systems such as eClinicalWorks or EMR platforms
• Answer multi-line phone systems professionally, handle appointment inquiries, and direct calls appropriately
• Review documentation for completeness and accuracy, including intake forms and care plans, ensuring compliance with HIPAA regulations
• Manage medical records filing, data entry, and correspondence to support seamless clinic operations
• Assist with medical administrative support tasks such as medical scheduling, intake procedures, and office management duties

Qualifications

• Proven experience in a medical or dental office setting with strong clerical and administrative skills
• Familiarity with dental terminology, CPT coding, ICD-10/ICD-9 coding, and medical billing practices
• Proficiency in EMR/EHR systems such as Eaglesoft, Dentrix, Meditech, Epic or Athenahealth; experience with Meditech or eClinicalWorks is a plus
• Knowledge of HIPAA regulations and confidentiality standards in healthcare environments
• Excellent phone etiquette with the ability to handle multi-line phone systems efficiently
• Strong computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (10 key typing)
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Clinic experience or dental office experience preferred; familiarity with dental terminology is advantageous
• Exceptional organizational skills with attention to detail in documentation review and data entry
• Ability to work collaboratively within a fast-paced environment while maintaining professionalism and positive attitude

Join us in delivering outstanding patient care through efficient front desk operations Your enthusiasm for helping others combined with your administrative expertise will make a meaningful difference in our patients' experiences. We are committed to supporting your professional growth in a vibrant healthcare setting where every day brings new opportunities to excel.

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Work Location: In person