Director, Operations-Administration

The Director of Operations will oversee the high-level operations of the Federally Qualified Health Centers (FQHCs), ensuring the successful completion of strategic projects and organizational goals. This role will be responsible for providing leadership, developing operational strategies, and ensuring the center's overall operational efficiency and compliance. The Director of Operations will manage and lead the Associate Director of Operations, who will handle the implementation and day-to-day operations.

• Lead and oversee the development and implementation of high-level operational strategies aligned with the organization's overall objectives.
• Oversee the design and execution of strategic initiatives to drive organizational growth and operational excellence.
• Manage and evaluate the Associate Director of Operations, providing guidance and support for successful execution of operational tasks and goals.
• Act as the primary liaison between the operations team and executive leadership to ensure alignment on organizational priorities.
• Drive performance and ensure that operational teams meet established targets, KPIs, and financial goals.
• Oversee all operational activities across various service lines, ensuring compliance with organizational and regulatory standards (e.g., HRSA, HIPAA, OSHA, CLIA).
• Provide solutions for operational challenges and ensure the implementation of improvements for better service delivery.
• Lead cross-functional collaboration between departments to ensure cohesive operational execution and high-quality patient care.
• Review and optimize operational workflows to enhance efficiency and quality of care.
• Develop and manage operational and capital budgets, ensuring proper allocation of resources and adherence to financial goals.
• Ensure timely