Resident Field Service Representative

Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

The Field Service Representative role at Veolia Water Technologies &Solutions involves providing
operations and maintenance expertise on water treatment systems across various industries. This
position is critical for ensuring the optimal performance of technologies such as media filtration,
softening, reverse osmosis, and more. The representative will be responsible for troubleshooting,
conducting maintenance, and performing analytical testing to meet customer needs and contract
specifications.

Key Characteristics:

• Safety & Environmental stewardship mindset
• Ability to clearly follow recommended maintenance plans, work independently or in a

collaborative team environment

• Comfort working in an industrial (largely outdoor) setting
• Good attention to detail
• Demonstrated ability to perform analytical, mechanical and electrical hands-on tasks and

troubleshooting

Duties & Responsibilities:
Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on
equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation.
Consult with customer management and operation teams.
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.

• Create and maintain site paperwork, and provide customers with detailed technical

summaries of work performed.

• Ensure contract compliance of volume and quality specifications
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC,

and other site-specific testing requirements.

• Assist in providing service activities including parts refurbishment, maintenance,

calibration of equipment, inspection, repair, performance testing, customer
communications, project assessment and execution, and telephone customer support

• Have the ability to work schedules that will fluctuate based on customer and business

needs / demands

• Perform diagnostics testing, repairs, test and calibration routines on the instruments,

and complete all required paperwork

• Collect