Sales Support Administrator
Internetwork Expert
- Langport, England, United Kingdom
- Langport, England, United Kingdom
Über
Sales Administrator
LOCATION:
Langport, Somerset
HOURS:
8am – 4.30pm, office based
A bit about the role... We are seeking a proactive and organised individual to join our team to support with sales support, ordering processing, customer service, and other office administration. This is a varied andزون hands‑on role within a small but growing company, offering the opportunity to be involved in all aspects of day‑to‑day operations.
You will be the first point of contact for customers via telephone and email, ensuring a high level of service ule ane the efficient order processing. The role also includes supporting the Managing Director and assisting with supplier management and research, helping drive Minds company’s continued growth.
Some of your key responsibilities..
As the first point of contact for incoming calls, liaising with customers by phone regarding sales requirements.
Supporting the sales team with administration tasks as directed.
Booking appointments for the sales team.
Inputting leads into thePINCRM system, maintaining up‑to‑date and accurate records to support sales and marketing efforts.
Taking orders over the phone, ensuring all details are captured accurately and efficiently to facilitate smooth order processing.
Processing online orders, verifying the accuracy of order details.
Ensuring accurate documentation of customer information, keeping records current and compliant with data protection regulations.
Managing the external marketing company and assisting the Marketing team by updating product information on the website, ensuring all content is accurate, up‑to‑date, and aligned with marketing strategies.
Providing general office support as needed, assisting with various administrative tasks to ensure smooth day‑to‑day operations and a productive work environment.
Ensuring the office runs smoothly by managing supplies and maintaining facilities.
Helping the wider team from time to time. Sending out tracking information to customers, keeping them informed of their order status and expected delivery times.
Setting up cost estimates for customer orders, ensuring all pricing details are correct and communicated clearly to customers.
Booking collections with carriers, coordinating pick‑up schedules to ensure timely delivery to customers.
You will have proven administrative experience, the ability to prioritise.
Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel).
Able to work in a collaborative environment, supporting marketing and administrative tasks for team members when required.
You are proactive with previous demonstrated ability to anticipate needs and address potential issues before they arise.
Interact professionally with customers.
Proven experience in order processing, with a high attention to detail would be desirable but not essential.
Superb organisational and multitasking skills, able to plan and manage your workload.
Must be passionate about the brand, be flexible and have a can‑do attitude.
Confident, pro‑active, approachable and happy to turn your hand to anything required.
Hardworking, conscientious and take pride in your work.
Happy to work to tight deadlines.
Self‑motivated and organised with excellent attention Hun to detail and can‑do attitude
Excellent written and verbal communication skills.
ABOUT US UK Home Interiors have the UK’S largest recognised online range of easy‑fit decorative mouldings. UKHI current owners purchased the company in 2021 and the business has been around since 1999. A family business, run on a day‑to‑day basis by Thomas Martin, UKHI runs by its core ethos, offering customers a personal service where they can. Our basic ethos is to source products that use modern, easy-fit materials, that replicate the look of traditional materials. In effect, giving you the beauty of plaster or wood, but with a fraction of the installations, and post installation, hassle. The company has growth plans and are looking for someone to be part of this exciting new journey.
What we offer you
Competitive pay
Pension Scheme
20 days annual leave + UK bank holidays
Annual pay reviews
Free onsite parking
Weccare equal opportunities employer, We welcome applcaions from all suitably qualified persons.
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Sprachkenntnisse
- English
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