Sales Marketing Assistant

Location:
Arcadia, CA

Employment Type:
Full-Time

Workplace Type:
On-site

Role Description:

This is a full-time, on-site role based in Arcadia, CA. As a
Sales and Marketing Assistant
, you will be responsible for providing key support to both the sales and marketing teams. Your role will involve assisting in sales operations, helping manage marketing campaigns, conducting market research, supporting client engagement, and ensuring the smooth execution of sales and marketing strategies.

Key Responsibilities:

Sales Support:

• Assist the sales team in preparing proposals, presentations, and contracts.
• Coordinate follow-ups with clients and prospects as needed.
• Manage and update CRM software with accurate client information.

Customer Engagement:

• Respond to client inquiries via phone, email, or in-person, providing accurate and timely information.
• Maintain strong relationships with existing clients and assist in resolving any concerns.
• Assist with arranging customer product demonstrations, meetings, or training sessions.

Market Research & Analysis:

• Conduct research to identify industry trends, competitor activities, and emerging market opportunities.
• Provide insights from market research to support the development of new sales and marketing strategies.
• Collect and analyze customer feedback to help improve products, services, and marketing approaches.
• Monitor competitor pricing, promotions, and product offerings to provide the team with up-to-date market information.

Marketing Support:

• Manage the marketing calendar and coordinate marketing events with both internal and external teams.
• Promote events through phone calls, emails, and other communication channels.
• Gather customer feedback and conduct market research to support content creation for marketing campaigns.

Data Management & Reporting:

• Compile sales and marketing performance reports, including forecasts and KPIs, to present to management.
• Analyze sales and marketing trends to provide insights for improving strategies.

Coordination:

• Collaborate with sales, marketing, logistics, and other departments to ensure the smooth flow of operations.
• Coordinate schedules and travel arrangements for the sales and marketing teams as needed.

Qualifications and Skills:

• Proven experience in a sales, marketing, administrative, or customer service role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Detail-oriented with a proactive approach to problem-solving.
• Familiarity with sales processes, marketing coordination, or event management is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for growth within a supportive and dynamic team.
• Training and development programs to enhance your skills.

Target Salary

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

Why Join Us?

• Be part of a collaborative team where your ideas make a real impact.
• Help grow our brand and showcase innovative products to a global audience.
• Take ownership of marketing strategies and bring them to life.
• We offer a competitive salary and a comprehensive benefits package, including:

401(k) with company match

Health, dental, and vision insurance

Paid time off (PTO) and company holidays

About LILIN USA

At Merit LILIN USA, we are shaping a more intelligent and secure world with cutting-edge security solutions powered by edge AI and machine learning.

As a global leader in the video surveillance industry since 1980, we stand apart by offering unmatched customization capabilities in both hardware and software, ensuring our solutions are tailored to meet the unique needs of each customer.

With over 45 years of innovation, we take pride in providing NDAA and TAA-compliant solutions, proudly made in Taiwan, that meet the highest industry standards.

From our U.S. headquarters in Arcadia, California, we offer full support to our customers and partners, always prioritizing their needs to help them stay ahead in a rapidly evolving security landscape.

In 2025, our new team is focused on driving collaboration, creativity, and progress. By fostering a culture of inclusion and innovation, we empower employees to explore new ideas, grow their skills, and create meaningful impact across all our efforts.

Together, let's create a smarter, more efficient, and secure world with cutting-edge security solutions powered by LILIN.