Adobe Workfront Analyst/Administrator

Remote\Hybrid - Atlanta, GA or Hoboken, NJ (3 days a week in office)

Responsibilities:

• Provide user support and troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary.
• Provide solutions for Workfront upgrades, configurations, and maintenance of various processes.
• Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application.
• Design and build within Workfront process prototypes as needed and work thru them in agile mode with corresponding business partner to deliver new streamlined process.
• Configure Workfront objects (custom forms, project templates, programs, portfolios, reports, dashboards, approval processes, milestones, email notifications, statuses, job roles, teams, groups, scorecards, layout templates, filters, views, groupings, etc.).
• Execute changes that may be required to custom forms, with the awareness and understanding the impact it would have to forms currently in existence.
• Create reports and dashboards within Workfront that users and teams can utilize to drive effectiveness within their respective processes.
• Stay informed on quarterly application releases and updates - communicate to all users as needed (Relevant to specific workstream).
• Develop and maintain comprehensive user guides and training materials.
• Create and execute technical tests to ensure quality assurance.
• Manage the technical aspects of the new user onboarding.
• Provide user support and troubleshoot technical Workfront issues and bugs and coordinate with Workfront technical support when necessary.

Qualifications:

• 2 years
  Workfront administration experience for preferably large complex organizations.
• 1 years'
  Experience with Workfront Fusion developing Automation Workflows.
• Experience configuring and customizing varied processes and integrations within Adobe Workfront.
• Familiarity with native connectors and other Adobe Workfront products and services.
• Deep administrative understanding of Adobe Workfront and its data model.
• Technical support experience with strong interpersonal communication and troubleshooting skills.
• Well versed with business workflow automation, workflow management, reporting dashboards, scenario planning, proofing capabilities, and goal alignment within Adobe Workfront.
• In Depth understanding of Adobe Workfront object types including custom forms and approval workflows.
• Adobe certifications nice to have.
• Knowledge of best practices adopted in industry related to Adobe Workfront and Fusion.
• Effective work, time management and organizational skills.