Medical Receptionist

Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through our doors. Your energetic approach and exceptional organizational skills will help coordinate appointments, manage patient records, and support the clinical staff with administrative excellence. If you thrive in a fast-paced environment and are passionate about providing outstanding patient service, this opportunity is perfect for you This position offers paid employment, emphasizing the importance of valuing every team member's contribution.

Duties

• Greet patients warmly and professionally, creating a positive first impression
• Schedule appointments efficiently using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage and perform insurance verification to ensure accurate billing processes
• Collect patient information accurately, including intake forms and updated medical histories
• Manage multi-line phone systems with excellent phone etiquette, addressing inquiries promptly and courteously
• Maintain and organize medical records in compliance with HIPAA regulations and health information management standards
• Review documentation for completeness and accuracy, including care plans, medical billing, CPT coding, ICD-10/ICD-9/ICD coding, and other medical documentation
• Assist with billing procedures such as medical collections and processing payments using electronic billing platforms like eClinicalWorks or Dentrix
• Coordinate with clinical staff to facilitate smooth clinic operations and patient flow
• Handle clerical tasks including filing, data entry (10 key typing), faxing, scanning, and managing office supplies
• Support front desk operations by managing appointment reminders and follow-up communications
• Conduct insurance verification using systems like Eaglesoft or Dentrix to ensure proper coverage before services are rendered
• Uphold confidentiality of patient information in accordance with HIPAA standards

Requirements

• Proven experience as a Medical Receptionist or in a similar medical office administrative role
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms
• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing procedures
• Experience with insurance verification processes and Medicare procedures preferred
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software like Eaglesoft or Dentrix
• Exceptional customer service skills with professional phone etiquette and clear communication abilities
• Ability to review medical documentation accurately and efficiently while maintaining attention to detail
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic or dental office experience highly desirable; familiarity with dental terminology is advantageous
• Strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment
• Knowledge of HIPAA regulations to ensure compliance in all aspects of patient information handling

Join us in making a difference by providing compassionate support that enhances patient care We value energetic individuals who are committed to excellence in healthcare administration. This role offers an engaging work environment where your skills will directly contribute to positive patient experiences every day.

Pay: $ $70.02 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Work Location: Remote