Admissions Coordinator

Assisted Living /Independent Living Admissions Coordinator - Full-Time

Job Description:

The Assisted Living / Independent Living (AL/IL) Admissions Coordinator is responsible for managing the admissions process from initial inquiry through move-in. This role focuses on achieving occupancy goals through effective sales, marketing participation, customer service, and coordination of clinical, financial, and administrative requirements. Experience with Assisted Living, Independent Living, HUD housing, Section 8, and leasing is essential. PCC experience is preferred.

At Immanuel Campus of Care, you are not just joining a team, you're joining a family that cares equally about it's residents and staff. Immanuel is a Continuing Care Retirement Facility with a 5 Star CMS Staffing Rating.

Job Responsibilities:

• Create and maintain patient charts in PCC
• Upload all required admission documents into PCC
• Obtain proper insurance authorization prior to admission
• Retrieve and review preliminary medical records for incoming residents
• Cost out financial ramifications of care for each admission
• Decipher private finances, Medicare, and insurance coverage
• Assist residents and families with completing admission paperwork
• Copy and file Medicare cards, insurance cards, POA, and living will documents
• Place Face Sheet and Agreement to Care in resident chart
• Assign room and admission number
• Note admission on communication board
• Distribute necessary financial documents to the Business Office
• Introduce residents to assigned nursing associates
• Ensure room assignments and accommodations are prepared prior to move-in
• Coordinate with departments to ensure all associates are informed of admission details
• Assist with move-ins and provide quality assurance during the transition
• Respond to incoming inquiry calls and follow up promptly
• Serve as the primary contact for Health Center inquiries via phone, email, and in person
• Meet or exceed Care Center occupancy goals
• Handle inquiries, tours, and sales presentations
• Conduct tours and complete admission packets with residents and families
• Explain room rates, billing procedures, resident care services, and insurance coverage
• Participate in the community-wide Marketing Plan to drive occupancy
• Analyze inquiry and admissions data to support marketing and outreach efforts

Employment Requirements:

• Arizona Level One Fingerprint Clearance Card (we will help you apply if needed)
• Completion of a 2 Step TB Test (available on-site if needed)
• Familiarity with insurance and payer sources for Assisted Living Facilities.
• Must possess excellent communication skills both verbally and written

We value your dedication and care for our residents. That's why we are proud to provide a robust array of benefits to support you and your family.

Benefits and Compensation:

• Comprehensive benefits package including medical, dental, and vision
• Annual Merit Increases based on work performance
• Company paid life insurance equal to your annual salary
• Up to 5 weeks of PTO based on seniority
• 4 weeks paid parental leave (after one year)
• 403b Retirement Plan (with 4% employer match)
• Tuition reimbursement for qualified programs (after one year of employment)
• Onsite Bistro with discounted employee meals
• Regularly scheduled food trucks and many more benefits

Shift Available:

• 8:30am to 5:00pm, Tuesday thru Saturday (FT)

Pay:

• $20.00 to $25.00 per hour based on years of experience. This is a non-exempt FLSA status position.

Immanuel Campus of Care is an Equal Opportunity Employer

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person