General Manager

Job Overview

Zon Zon is a contemporary Mediterranean restaurant offering a refined yet energetic dining experience built around bold flavors, polished service, and a warm, modern atmosphere. We are seeking an experienced and dynamic General Manager to lead our team and elevate the guest experience from the moment guests walk in to the moment they leave.

In this pivotal role, you will oversee all daily operations, uphold exceptional food and beverage standards, and cultivate a high-performance team that reflects our commitment to hospitality at an elevated level. The ideal candidate brings strong leadership, professionalism, refined dining experience, and a solid understanding of wine and beverage programs. This is an exciting opportunity for a hospitality professional passionate about shaping culture, driving performance, and delivering memorable guest experiences.

Responsibilities

• Oversee all restaurant operations with consistency, organization, and adherence to Zon Zon's service and quality standards.
• Lead, mentor, and motivate a diverse team through effective hiring, onboarding, training, and performance management.
• Maintain exceptional food quality, presentation, and pacing in collaboration with the culinary team.
• Supervise front- and back-of-house teams during service to ensure smooth execution, guest satisfaction, and a polished atmosphere.
• Manage inventory levels, ordering, and cost controls using strong organizational and operational systems.
• Utilize Toast POS for accurate sales tracking, reporting, cash handling, and operational management.
• Ensure full compliance with food safety, sanitation, and health regulations.
• Implement ongoing training programs focused on service excellence, wine knowledge, hospitality standards, and safety protocols.
• Monitor financial performance, manage budgets, optimize labor, and drive operational efficiency.
• Address guest inquiries or concerns professionally to ensure a positive, memorable experience.
• Oversee scheduling, labor management, and shift coverage to support business volume and operational flow.
• Coordinate catering events or private dining when applicable to increase revenue opportunities.
• Foster a lively, professional, and hospitality-driven workplace culture where both guests and staff feel valued.

Experience

• Proven management experience within the restaurant or hospitality industry; elevated dining experience is highly desirable.
• Strong knowledge of culinary operations, food preparation, and kitchen management.
• Hands-on experience withToast POS is strongly preferred.
• Solid background in inventory control, food safety (including HACCP), and proper food handling.
• Demonstrated leadership with experience supervising teams in high-volume or refined service environments.
• Familiarity with budgeting, cost controls, and financial analysis within a restaurant setting.
• Excellent customer service and conflict-resolution skills with a polished, professional demeanor.
• Ability to train and develop staff in service standards, food knowledge, wine & beverage programs, and safety protocols.
• Wine knowledge or sommelier experience is a strong plus.
• Experience with catering, private dining, or event operations is beneficial.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person