Community Support Team

We are seeking a full-time Community Support Team (CST) Professional Team Lead to join our team.  In this role, you will provide essential expertise and consultation to promote a culture that respects and integrates each client's preferences, values, and unique perspectives into their treatment plans. You will support clients in achieving symptom stability, improving their quality of life, and fostering independence within their communities.

Carolina Outreach is a leader in community-based behavioral health services in North Carolina. As part of ncgCARE, we are committed to delivering evidence-based practices that improve the lives of children, adolescents, and adults. Our programs include school-based therapy, outpatient counseling, psychiatric evaluations, community support, and substance abuse services.

Position Overview

We are seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management services to adults with serious and persistent mental health challenges. This role focuses on empowering clients to enhance their ability to function and achieve their goals within the community.

Location: Durham, NC

Compensation: This position is compensated at a variable pay rate. 

Orientation pay: $25.00

Estimated income ranges: 

Associate Licensed: $ $37.50
Fully Licensed: $ $40.50

*Final compensation is determined by factors such as education, licensure level, experience and other qualifications. 

The ranges above are estimates based on productivity. Under this compensation model there is unlimited earning potential 

Key Responsibilities

Therapeutic and Clinical Services

• Conduct comprehensive initial assessments and reassessments to evaluate client needs and strengths.
• Provide individual and family therapy using evidence-based practices to support the mental health and well-being of clients.
• Develop and implement person-centered plans to guide service delivery.
• Monitor and manage symptoms through psycho-education and therapeutic interventions.
• Facilitate client referrals to higher levels of care, such as ACT services, when appropriate.

Case Management and Advocacy 

• Assist clients in accessing and coordinating benefits, resources, and services in the community.
• Act as a liaison between clients, families, and community resources to ensure service continuity and effectiveness.
• Educate clients and families on available community resources, benefits, and service options.
• Provide ongoing support for rehabilitative and independent living skills development.

Community-Based Support 

• Deliver services in off-site, community-based settings to foster client engagement and success.
• Respond to client crises promptly and effectively, providing support and guidance as needed.
• Documentation and Compliance 
• Maintain accurate, timely, and compliant documentation, including service notes, treatment plans, and progress reports.
• Monitor and evaluate the quality of services provided to ensure compliance with agency standards and client needs.

• Education: Master's Degree in Counseling, Social Work, Psychology, or a related field.
• Licensure: Provisional or Full Mental Health License in NC (LCSW/A, LCMHC/A).
• Experience: Minimum of one year working with the population served.
• Strong organizational, communication, and problem-solving skills.

Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings