Systems Administrator

STR is hiring a Systems Administrator-Ops Support to act as a liaison between the Infrastructure and Service Desk teams.  We are looking for a motivated SA that's looking for the opportunity to further develop their technological skills. The Systems Administrator will perform tasks in support of all aspects of IT infrastructure across all locations.

The Systems Administrator will be onsite in Woburn, MA. 

Duties will include but are not limited to:

• Assist with projects across the enterprise infrastructure with accountability for the project outcome through sound project management skills
• Support Data Center/Server Rooms and Cloud operations: Hardware and software system provisioning, configuration, monitoring/alerting, and administration of Linux, Windows, VMware/vSphere, Hyper-V, Cloud computing, printers, and phones
• Support for Application (JIRA, Confluence, GitLab)
• Collaborate and communicate with other IT teams for completing projects and troubleshooting problems
• Troubleshoot interactions in storage, servers, networks and databases in collaboration with other systems administrators and technical teams
• Administer computer and network infrastructure security and the associated data and access controls
• Perform patch updates and vulnerability remediation of computer systems
• Ensure high availability of all critical applications while meeting or exceeding Service Level Agreements (SLA)
• Build and troubleshoot Linux & Windows machines
• Racking servers and other infrastructure related hardware such as UPS, switches, and storage devices
• Provide Tier 2 support for Service Desk ticket escalation
• Conduct internal reviews of infrastructure components and recommendations for improvements
• Document all infrastructure, processes and procedures
• Assist in external user