General ManagerKidstrong Greater Kansas City Area • Blue Springs, Missouri, United States
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General Manager
Kidstrong Greater Kansas City Area
- Blue Springs, Missouri, United States
- Blue Springs, Missouri, United States
Über
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
KidStrong Blue Springs is looking for it's next passionate leader
WHAT IS KIDSTRONG?
KidStrong is a science-based kids training program that builds strong, confident, high-character kids. We do this in weekly, 45 minute developmentally-appropriate classes. Each class includes unique science-based fitness games led by highly trained, kid-focused coaches.
At KidStrong, General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As first in-command, you'll be directly responsible for cultivating a culture of growth, development, and excellence — empowering and leading both our passionate coaches and the incredible families who walk through our doors. A strong general manager will deliver key business results with high sales numbers and low member - attrition.
RESPONSIBILITIES:
CENTER OPERATIONS:
- Understand the center's key KPIs and financials to make informed and responsible business decisions.
- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
- Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center
- The typical schedule includes Monday through Thursday and 1-weekend day with specific hours dependent on the needs of the center. This is not your typical 9 to 5
- Manage the weekly coaching schedule & ensure shifts are covered daily.
- Schedule and sell KidStrong events such as camps and parties, to maximize center profitability.
- Support the centers social media presence with on-brand, organic posts, stories, reels. Respond timely to social media inquiries.
- Maintain flawless lead management by conducting call drives to new and existing leads in the Center's CRM tool.
- Finalize sales and bookings that are generated through online self-sign-up flow.
- Source and attend local events to increase brand awareness, and drive incremental leads and memberships.
- Foster a coaching culture - see something, say something.
- The GM will be over the center's Assistant General Manager (AGM), along with the rest of the coaching team, which consists of part-time coaches.
- Continuously assess and evaluate coaches based on the KidStrong Coach DNA profile and class quality.
- Recruit, screen, interview, onboard, manage, train, and coaching candidates as needed to ensure center is staffed.
- Manage and support the ongoing professional development of staff through LearnUpon, our online education resource.
- Lead monthly center level staff meetings focused on - development, productivity, programming, and product.
- Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in center.
- Attend weekly leadership meetings.
- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years-old approximately as required by business demands.
- Understand the "why" behind the KidStrong curriculum and be able to clearly and concisely communicate it.
- Demonstrate and manage the implementation of various programming and curriculum elements.
- Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
- Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
- Approximately coaching hours per week.
- An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old. A passion for working with children is non-negotiable
- Comfortable speaking to parents/guardians regarding a variety of topics.
- Prior experience as a pediatric OT/PT is a plus, but not required.
- Previous experience in management is required.
- A basic proficiency with technology systems such as google platforms (gmail, calendar, sheets, docs), as well as CRM tools such a Hubspot, Podium, and KidStrong systems.
- Intermediate knowledge of physiology, exercise techniques, and body mechanics.
DNA / Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Exhibit High Standards
- Leads by Example
- Passion
- Command Presence
- Desire to Teach Kids
- Professional
- Mentor
- Planning/Organizing
- Oral/Written Communication
- Teamwork
- Coachable/Low Ego Mindset
- Adaptability
Sprachkenntnisse
- English
Hinweis für Nutzer
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