Hotel General Manager

About us

Chanakya Management is a small business in El Paso, TX. We are innovative, customer-centric, collaborative and our goal is to Our mission is to provide exceptional hospitality experiences that exceed the expectations of our guests. We strive to create a welcoming environment where every guest feels at home, and every interaction is filled with warmth and genuine care. Our team is dedicated to delivering the highest level of service, attention to detail, and personalized care to ensure our guests' satisfaction. We are committed to continuously improving our services, facilities, and operations to exceed the evolving needs of our guests and the industry..

Our work environment includes:

• International workforce
• On-the-job training
• Company perks
• Safe work environment

Job Description:

· Oversee day-to-day hotel operations

· Develop and implement policies and procedures

· Monitor and manage staff performance, providing training as needed, motivate associates to exceed expectations, elevate a positive work environment

· Manage budgets, financial plans, and resources

· Ensure high levels of guest satisfaction

· Address and resolve guest complaints effectively

· Collaborate with marketing and sales teams to drive revenue

· Ensure compliance with health and safety regulations

· Maintain relationships with vendors and negotiate contracts

· Prepare regular reports for upper management

· Actively involved in the local community and builds strong relationships with local officials, businesses, and customers.

· Support and communicate company goals and initiatives, promote company programs, and act as an ambassador of the company.

· Hire qualified associates, assemble skilled and cohesive teams, manage individual and team performance, provide developmental opportunities, and promote teamwork and cooperation.

· Maintains regular attendance and is consistently on time.

· Maintains high standards of personal appearance and grooming, which include compliance with the dress code.

· Will act as property level Human Resources when a field representative is not provided.

· Performs any other duties as requested by supervisor.

Job Type: Full-time

Pay: $36, $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Hotel management: 1 year (Required)
• Hospitality: 1 year (Required)

Ability to Commute:

• El Paso, TX Required)

Ability to Relocate:

• El Paso, TX 79922: Relocate before starting work (Preferred)

Work Location: In person