Systems Administrator

Location: Liverpool, NY

Duration: 6 months

100% ON-SITE

8-10+ years Exp

Job Description Onsite Services

● Operations:

○ Assist end user and other I&O towers by maintaining remote site infrastructure including PC hardware and software, Servers, and networks.

○ Coordinate with the IT Service Desk in how best to handle incident tickets and assist with L1.5 support issues related to end users or local IT PC software installation issues.

○ Assists more-senior Local IT , OT and Information Security leaders with reviewing and evaluating business technology needs, security, and systems requirements

● Administration

○ Using the SNOW Platform, assist the regional Local IT teams in the managing of tickets, including supporting SLA goals and objectives.

○ Keep Local IT Leadership team informed of remote site risks identified.

○ installation and badge reader configuration issues.

○ Liaison with the various Local IT support channels for any L3 incident management. Key Skills & Qualifications: Hardware and Peripheral

Key Skills & Qualifications:

Hardware and Peripheral Troubleshooting:

○ Diagnosing and resolving issues with desktops, laptops, printers, scanners, and other office equipment.

○ Performing basic hardware repairs, component replacements (e.g., RAM, hard drives, PSUs), and upgrades.

○ Experience with different computer manufacturers (e.g., Dell, HP, Apple) and their specific hardware configurations.

Operating Systems (OS) and Software:

○ Proficiency in administering and troubleshooting common operating systems, primarily Windows and macOS, and an understanding of Linux is a plus. ○ Expertise in Microsoft 365 and its suite of applications (e.g., Outlook, Teams, Word, Excel).

○ Experience with software installation, configuration, and troubleshooting.

Networking Fundamentals:

○ A solid understanding of basic networking concepts, including IP addressing, DNS, DHCP, and subnets.

○ Ability to troubleshoot network connectivity issues (e.g., Wi-Fi problems, wired connections).

○ Familiarity with network hardware like switches, routers, and access points. System and User

Administration:

○ Experience with Active Directory or similar user management systems for creating, modifying, and deactivating user accounts.

○ Managing user permissions, access rights, and security groups.

○ Knowledge of mobile device management (MDM) platforms.

IT Security:

○ Basic knowledge of cybersecurity best practices, including virus and malware removal, phishing awareness, and password security policies.

○ Experience with antivirus software and firewalls ● Excellent communication and interpersonal skills.

● Experience with system administration and troubleshooting.

● Strong analytical and problem-solving skills.

● Ability to work independently and as part of a team.

● Strong documentation skills.

Thanks

Jay

Job Type: Contract

Pay: $ $32.05 per hour

Experience:

• system administration: 9 years (Required)
• computer laptop hardware software: 1 year (Required)
• network security basics: 1 year (Required)

Location:

• Liverpool, NY Required)

Work Location: In person