Faculty Coordinator

Work from Home (WFH) - Remote work must be performed while residing in Florida

CIAT Location: Florida

Reports to: Associate Dean of Education – Computer Information Systems (East Coast)

Division: East Coast

Status: Exempt

Employment Type: Full-time

Summary:

Reporting to the Associate Dean of Education this role will be responsible for administrative and compliance tasks, faculty development and will exercise discretion and independent judgment in matters related to academic operations, faculty performance, and instructional quality.

Administrative Tasks:

• Develop, manage, and update administrative processes in consultation with the Associate Dean of Education, making recommendations and decisions that support academic efficiency and quality
• Maintain quality service by enforcing customer service standards, analyzing and resolving quality and customer service problems, and recommending improvements
• Review and follow up with instructor and programmatic surveys and assessments while analyzing and sharing this data with faculty and staff
• Perform Canvas related tasks as assigned
• Provide administrative support for course scheduling, including recommending adjustments to meet instructional needs

Compliance Tasks:

• Responsible for start and end of term process and procedures including grade finalization and extension tracking
• Maintain compliance with accreditation related to instruction and the quality of education
• Monitoring academic standards and ensure quality of teaching, learning and academic outcomes
• Responsible for managing and tracking instructor time off requests
• Audit grades on a weekly basis to ensure accuracy and timely completion, identifying issues and recommending corrective action

Faculty Development:

• Participate in the instructor interview process
• Lead new faculty orientation and onboarding tasks
• In conjunction with the Associate Dean of Education, conduct formal and informal classroom observations
• Provide regular student engagement workshops and other on-going faculty development training sessions
• Advise faculty on policies and procedures
• Assist with coaching, mentoring, and counseling faculty in partnership with the Associate Dean of Education
• Responsible for ensuring faculty embody CIAT's mission, professionalism, and the goals of the department
• Use professional expertise and judgment to provide guidance, feedback, and recommendations to improve instructional quality and faculty performance

Requirements:

• Bachelor's degree required, must be from an accredited institution
• Two years of classroom experience teaching adults preferred
• Canvas experience preferred
• Experience coaching and mentoring faculty in a higher education setting preferred
• Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results
• Able to handle sensitive information with a high degree of confidentiality
• Demonstrated ability to anticipate needs and exercise independent judgment
• Detail oriented, excellent analytical and problem resolution skills
• Exhibits a high degree of flexibility in adapting to a rapidly changing environment
• Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines
• Good working knowledge of MS Office applications including Microsoft Teams, Word, Excel, and PowerPoint as well as learning technologies such as Canvas
• Work independently with minimal supervision, with a high level of dependability
• Ability to multitask
• Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture
• Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• Knowledge of current trends, best practices, and didactic approaches in higher education
• Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
• Possess high ethical standards, being an example of professionalism to others
• Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery
• Must be able to embody CIAT's mission, vision and values

Position Type and Expected Hours of Work

Days and hours of work are Monday-Tuesday: 10:00am-7:00pm Eastern Time and Wednesday-Thursday 9:00am-6:00pm Eastern Time and Fridays 8:00am-5:00pm Eastern Time. Occasional weekend and evening hours may be required.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Values

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.

• We are passionate about education and student success
• We value integrity and excellence in our employees and students
• We treat ourselves and our students with dignity and respect
• We believe in and encourage innovation at our school to better help our students succeed
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student's success
• We are accountable for our actions and focus on improvements moving forward
• We have a growth mindset with a sincere belief that every student can do better and achieve their goals
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues
• We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
• We foster lifelong learning and professional development

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

• Essential functions of this role require sitting for extended periods of time.
• Ability to type, use a computer to search for information and input information while speaking on the phone is required.
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role.
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role.

Work Environment

While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws.

AAP/EEO Statement

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,