Sales AdministratorCastle Industrial Supplies Ltd • Carnforth, England, United Kingdom
Sales Administrator
Castle Industrial Supplies Ltd
- Carnforth, England, United Kingdom
- Carnforth, England, United Kingdom
Über
Castle Industrial Supplies Ltd is a well‑established supplier of industrial packaging products and machinery, based in Carnforth. We are proud of our reputation for quality, service and reliability, and we are now entering an exciting period of growth, with plans to increase turnover from £20m to £30m.
To support this growth, we are looking for a Sales Administrator to join our office team and provide day‑to‑day support to our Sales Account Managers and Business Development team.
You will play a key part in keeping the sales and order process running smoothly, from initial enquiry through to delivery.
The role
Answering and directing incoming phone calls
Preparing and issuing sales quotations
Sending price enquiries to suppliers for bespoke products
Entering sales orders into our ERP system
Taking customer orders by phone when required
Processing customer orders and placing orders with suppliers
Liaising with the warehouse and suppliers to track deliveries
Updating order records and CRM information
Supporting credit control and customer credit checks
Recording daily deliveries and shipments, including third‑party storage depots
Keeping the sales team informed of order progress, delays or issues
Monitoring customer delivery dates and acting on any changes
Producing basic KPI and performance reports
About you We're looking for someone who is organised, reliable and comfortable working in a busy office environment. You will ideally have experience in a sales or order‑processing role, but attitude and attention to detail are just as important.
You should have:
A high level of honesty, professionalism and integrity
Strong organisational and time‑management skills
Good IT skills, including Microsoft Office
Experience using CRM and sales or order‑processing systems
Clear written and verbal communication skills
A friendly, professional manner with customers and colleagues
A good eye for detail and accuracy
If you're looking for a stable, long‑term role with a growing company where avo really make an impactPublished we would love to hear from you.
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Sprachkenntnisse
- English
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