Optometric Technician

Job Overview
Join our dynamic healthcare team as an Optometric Technician / Receptionist, where your energy and dedication will directly enhance patient experiences and support clinical excellence. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while assisting the clinical team with essential optometry procedures. Your proactive approach will ensure smooth clinic operations, accurate medical documentation, and a welcoming environment that promotes patient trust and satisfaction. This paid position offers a unique opportunity to develop your skills in both patient care and medical office management within a vibrant ophthalmology or optometry setting.

Duties

• Greet patients warmly, verify their information, and manage appointment scheduling using electronic medical record (EMR) systems such as Epic or similar platforms
• Collect and document patient intake information, including medical history and reason for visit, ensuring compliance with HIPAA privacy regulations
• Measure vital signs such as blood pressure, pulse, and oxygen saturation to assist clinicians in assessing patient health status
• Prepare patients for eye examinations by performing preliminary tests, including refraction measurements and visual acuity assessments
• Assist the ophthalmologist or optometrist during exams by maintaining aseptic technique and handling ophthalmic instruments with precision
• Manage medical records accurately, including documentation of procedures, diagnoses, and billing codes using medical coding and billing practices
• Support front desk operations by answering phone calls, scheduling appointments, processing payments, and managing retail sales of eyewear and accessories
• Maintain a clean, organized clinic environment adhering to infection control standards and ensuring all equipment is sanitized appropriately

Skills

• Strong understanding of patient care principles combined with excellent communication skills to create a positive patient experience
• Knowledge of HIPAA regulations to ensure confidentiality and secure handling of sensitive information
• Experience with intake procedures, vital signs measurement, and basic ophthalmic testing techniques
• Familiarity with aseptic technique to maintain a sterile environment during clinical procedures
• Prior optical experience or clinic experience in ophthalmology or optometry settings is highly desirable
• Proficiency with EMR systems such as Epic or similar platforms for documentation and scheduling
• Basic knowledge of medical terminology, anatomy, physiology related to eye health, and medical coding/billing practices
• Ability to multitask efficiently at the front desk while maintaining attention to detail in record keeping and sales transactions
• Retail sales experience combined with retail math skills to manage inventory and process transactions confidently
• A proactive attitude with a passion for healthcare service delivery in pediatrics or general eye care environments

This role is perfect for motivated individuals eager to grow their career in eye care while making a meaningful difference in patients' lives. We value energetic team players who thrive in fast-paced settings and are committed to providing outstanding service every day.

Job Type: Full-time

Pay: $ $21.00 per hour

Benefits:

• Employee discount

Work Location: In person