Front Office Coordinator and Aesthetic Support

Front Office Coordinator and Aesthetic Support

Pay: From $17.00 per hour; negotiable.
Job description:
Front Office Coordinator with Aesthetic Support
Cady Wellness Institute – Newburgh, IN

Cady Wellness Institute is seeking a professional, organized, and personable individual for a full-time position that is primarily front-office focused, with the opportunity to also assist with our aesthetic services.

The successful candidate will be the welcoming face of our practice, ensuring smooth day-to-day office operations while supporting our aesthetics team with treatments using BTL devices (EmSculpt Neo, EmFace, Exion, Emsella). These areas are easy to learn, and operating an aesthetics license is preferred but not required, as it may allow for expansion into additional treatments in the future.

Please read this listing carefully to make sure you qualify and would be a good fit for this position before applying.

Why Join Us?

• Be part of a forward-thinking wellness and functional medicine–based aesthetics practice.
• Learn and work with advanced technology in a supportive, team-oriented environment.
• Get paid what you're worth. We value energy, ability, and passion.
• Stable, full-time role with opportunities for professional growth.
• A fun, team-centered atmosphere — we take our work seriously, but also enjoy working together.
• Competitive pay and flexible scheduling.

The Top 6 Reasons to Want to Work at CWI:

• Friendly, collegial, supportive environment with well-adjusted people in a team-spirited, collaborative atmosphere.
• Compassionate and enlightened culture where "the needs of the patient come first."
• A culture where there is no "game playing" and where miscommunications are addressed promptly and constructively.
• An environment where maximal therapeutic effort achieves maximal therapeutic results.
• Get paid for what you do. The better the job you do, the better you get paid. Happier, more satisfied patients help our practice grow — and the more we grow, the more you grow.
• We exist to help patients GET WELL & STAY WELL.

Responsibilities for this position — include but are not limited to:

• Greet patients and provide a professional, welcoming first point of contact.
• Maintain strict confidentiality at all times. Any violation of this is grounds for immediate termination.
• Answer phones, schedule appointments, and check patients in and out while managing patient flow.
• Support wellness and aesthetics appointments, including learning device operation (training provided).
• Learn step-by-step operation of aesthetic equipment. No injections are done here; no injection experience required.
• Enter payments and credits into our established bookkeeping system.
• Complete administrative tasks including chart preparation, filing, scanning, and document management.
• Maintain a polished, organized, and efficient office environment.
• Assist with logistical details and travel arrangements related to Dr. Cady's speaking schedule when needed.

Requirements:

• Energetic — must come "with batteries included."
• Punctual.
• Pleasant, outgoing, warm, friendly personality.
• Openness to coaching and constructive feedback.
• Strong interpersonal skills and the ability to handle sensitive, confidential situations with diplomacy and poise.
• Fluent with basic medical terminology and common prescription abbreviations, or able to learn quickly.
• Must uphold strict confidentiality; violations are grounds for termination.
• Proficient typing with accurate grammar, spelling, and punctuation.
• Strong written and verbal communication skills.
• Excellent attention to detail and accurate data-entry skills.
• Must be able to pass a background check.
• Must be able to pass a drug test prior to hiring, and remain substance-free and able to pass future tests.

PERSONAL / LOGISTICAL CHARACTERISTICS DESIRED:

• Flexibility with daily hours based on office needs.
• Willingness to take constructive direction.
• Ability and willingness to learn and grow into the role.
• Clear, confident communication with patients, staff, vendors, pharma reps, and the general public.
• Familiarity and comfort with computer technology and a proactive, "can-do" attitude.
• Knowledge of Microsoft Office (Word, Outlook, Excel). Documents are pre-prepared; updating only is required.
• Additional computer skills are a plus.

KEY ADVANTAGES if you possess:

• Background in marketing or sales.
• Ability to handle outbound marketing and patient contact.
• Collections experience.
• Social media experience.
• Prior front office or medical office experience.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to complete accurate work with minimal supervision.
• Comfort with technology, scheduling systems, and Microsoft Office.
• Aesthetics license preferred but not required.
• Bonus experience in aesthetics, customer service, or social media.

Details

Location: Newburgh, IN (in-person only)
Schedule: Monday–Friday, daytime hours
Compensation: Competitive, based on experience and licensure

To Apply:

• Submit a cover letter explaining why you want to work at Cady Wellness Institute and what in your background makes you a great fit.
• Submit your resume and three references.
• Ideal candidates will be contacted for an interview. Make sure we have all your current contact information.
• Finalists must complete an in-person telephone call with a prior supervisor.

Job Type: Full-time
Ability to commute: Newburgh, IN Required)
Work Location: In person

Job Type: Full-time

Pay: From $17.00 per hour

Ability to Commute:

• Newburgh, IN Required)

Work Location: In person