Graphic Designer

Graphic Designer at The Alexandria at San Carlos | San Carlos, CA | Invited

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited

Job Summary:

The Graphic Designer is responsible for developing and implementing strategic marketing and communication initiatives that enhance the ClubLife experience and drive member engagement and growth. This role involves crafting compelling narratives and campaigns that align with the club's vision, effectively conveying the members' experience across all channels. The Graphic Designer will lead efforts to strengthen member retention and engagement through targeted communications and marketing strategies, ensuring a seamless and welcoming onboarding process for new members. This position will play a crucial role in fostering a vibrant community, utilizing data-driven insights to inform marketing efforts and enhance member connections. This role is essential in amplifying the club's brand and member stories, creating a dynamic and engaged member community.

Day-to-Day:

• Develop and execute the marketing communications strategy in alignment with the overall membership experience plan, focusing on enhancing both member engagement and club growth.

• Foster a vibrant and connected member community by creating and implementing targeted marketing campaigns that resonate with members and reflect brand standards.

• Utilize data analytics to identify at-risk members and develop proactive marketing strategies to enhance retention.

• Oversee the creation and execution of marketing initiatives for member events and experiences, ensuring they are relevant, engaging, and aligned with member feedback.

• Design and manage effective onboarding programs for new members, enhancing their integration into the club community through impactful communication strategies.

• Create and implement innovative programs that cater to the unique interests and needs of club members.

• Develop and maintain a comprehensive communication strategy that promotes club activities, initiatives, and member stories across all channels, ensuring consistent and concise messaging.

• Lead the creation of engaging content that tells the club's story, enhancing the overall member experience and promoting a sense of belonging.

• Manage budget allocations for marketing initiatives, ensuring financial accountability and sustainability. Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.

• Follow all company, club, and department policies, procedures, and instructions.

• Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.

• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.

• Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.

• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.

• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.

• Support the overall efficiency of the team by collaborating and contributing to the club's goals.

About You:

Required

• High school diploma or equivalent.

• A minimum of 3 years of experience in hospitality, customer relations, or marketing and communications.

Preferred

• Bachelor's degree with a focus in business, communications, journalism, public relations, hospitality management, or recreation.

• Experience in areas such as: sales, relationship management, food and beverage operations, customer service, membership associations, or fundraising.

• Prior experience leading a team or managing projects to a successful outcome.

• Advanced in Microsoft Office Suite, including Word, Outlook, and Excel.

• Experience with CRM systems, particularly Salesforce. Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.

• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.

• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.

• Effective communication skills with sufficient visual acuity, including talking and hearing. Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.

• Additional hours are required to meet deadlines of the position, including weekends and/or holidays

What We Offer:

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked.

While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

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• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.