Customer Service Assistant

WB Cargo Service is looking for a Customer Service Assistant (Remote) based in Raleigh. This is a part-time, fully remote position perfect for organized, communicative individuals. No prior experience is required — full training provided. Pay rate: $15-$25 per hour, depending on performance and availability.

Responsibilities

• Respond to customer inquiries via email or chat
• Process order information and assist with delivery tracking
• Handle complaints and provide quick solutions
• Update customer records in the system
• Follow communication procedures accurately
• Support the service team with daily tasks
• Ensure a positive customer experience

Qualifications

• Excellent written and verbal English
• Reliable internet connection
• Strong attention to detail
• Ability to multitask efficiently
• Professional and friendly attitude
• Self-motivated and organized
• Must reside and be authorized to work in the U.S

Benefits

• Remote and flexible work schedule
• Comprehensive training provided
• Supportive management team
• Weekly or bi-weekly pay options
• Growth and advancement potential
• Positive and inclusive work environment
• Stable part-time opportunity

If you enjoy helping people and want a remote role with flexibility, apply today and join our growing U.S. support team