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Assistant Lodge Manager
- Big Lake, Minnesota, United States
- Big Lake, Minnesota, United States
Über
The Opportunity
We are seeking a highly motivated and hands-on Assistant Lodge Manager to support the General Manager in all aspects of lodge operations. The ideal candidate is a proactive problem-solver, a natural leader, and committed to fostering a positive and efficient work environment.
Key Responsibilities
The Assistant Lodge Manager's role is critical to both staff development and property maintenance. Core duties include:
- Staff Leadership & Training:
- Develop, implement, and lead comprehensive training programs for all new hires (Front Desk, Housekeeping, Maintenance, etc.).
- Provide ongoing coaching, feedback, and professional development to the existing team.
- Actively work to keep the team motivated and foster a culture of exceptional guest service and teamwork.
- Operational & Property Oversight:
- Conduct daily and frequent property walks to ensure all guest areas, grounds, and facilities meet the highest standards of cleanliness, safety, and operational efficiency.
- Coordinate with Maintenance and Housekeeping to promptly address any property-related issues.
- Administrative & Financial Support:
- Assist with payroll preparation and review, ensuring accuracy of hours, tips, and time-off requests.
- Manage inventory for supplies and place orders as needed.
- Guest Service & Coverage:
- Serve as the Manager on Duty as scheduled or required.
- Be prepared to cover shifts at the front desk (or other departments) when staff call out, including nights, weekends, and holidays, to ensure uninterrupted service.
- Handle escalated guest complaints and resolve issues professionally and efficiently.
Qualifications & Skills
- 2+ years of experience in a supervisory or management role, preferably within the hospitality, hotel, or lodge industry.
- Demonstrated ability to train, mentor, and motivate a diverse team.
- Strong organizational skills and attention to detail, especially with financial tasks like payroll.
- Must be physically able to conduct frequent property walks and stand/sit for extended periods.
- Flexibility and willingness to work a varied schedule, including covering last-minute call-outs.
- Excellent communication and interpersonal skills
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience to
Pay: $ $25.00 per hour
Work Location: In person
Sprachkenntnisse
- English
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