Front Desk Associate

We are seeking a dedicated Front Desk Associate to join the F&B team at our Brentwood location The ideal candidate will have a passion for customer service and providing exceptional guest experiences. This role would be best suited for someone with receptionist and greeting experience, as well as a history in spa or salon environments.

Responsibilities:

• Greet guests in a friendly and professional manner

• Check guests in and out efficiently

• Answer phone calls and direct inquiries to the appropriate department

• Assist guests with requests and provide information about services and amenities

• Handle bookings and cancellations with accuracy

• Process payments and maintain guest accounts

• Ensure the front desk area is tidy and presentable

• Keep up with laundry and sanitation when necessary.

Qualifications:

• Previous experience in a customer service role, preferably in a salon or spa setting

• Proficient in using phone systems and data entry

• Strong communication and interpersonal skills

• Ability to multitask and work efficiently in a fast-paced environment

• Experience using salon software, particularly Meevo by Millenium

This position offers the opportunity to be part of a dynamic team, gain valuable experience in the Spa- Salon- MedSpa industry, and contribute to creating memorable experiences for our guests. As a student or licensed cosmetologist, you will have the opportunity to build your own clientele part-time. If you are passionate about delivering excellent guest service, we invite you to apply for the Front Desk Associate position.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person