Patient Registration Representative

The Opportunity

We are seeking a highly motivated team player with excellent customer service skills and a strong work ethic for the Patient Registration position. This is a fantastic opportunity to get to know Family Health Centers (FHC) and see what we can offer you and your career. As a Patient Registration Representative at FHC, your job is to perform a wide range of complex and confidential tasks to support the patients. 

Benefits & Incentives

• Competitive health care coverage (medical, dental, vision, life)
• 401(k) 
• Growth and advancement programs
• Employee Assistance Program 
• 24 Paid Time Off (PTO) Days per calendar year
• 6 Paid Holidays & 2 Floating Holidays

DUTIES AND RESPONSIBILITIES 

1) Responsible for registering patients and scheduling patient visits 

a) Provide appointments to patients using scheduling guidelines 

b) Make pre-appointment calls. 

c) Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit. 

2) Process patient payments  

a) Collect and post payments on patient accounts into EPM 

b) Reconcile and close daily batch at end of business day 

3) Performance of administrative duties 

a) Answers phone calls and handles incoming and outgoing faxes 

b) Obtains release of information requests 

c) Assist patients with information requests 

PROFESSIONAL & TECHNICAL KNOWLEDGE 

Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. Bilingual English/Spanish communication, written and verbal required. 

Please see the full job description attached.