Senior Loan Officer

Summary

The Senior Loan Officer is responsible for developing and maintaining lending relationships with affordable housing real estate developers, both single- and multi-family, within the NeighborWorks America network. They will identify loan and participation opportunities, and creatively structure, underwrite, and secure loan approvals. This role is expected to meet Lending Team production goals, adhere to NC lending policies and Loan Committee requirements, and minimize organizational risk.

Reports to: Chief Lending and Customer Engagement Officer

This position can be fully remote but requires a willingness to travel to NC's corporate office in Silver Spring, MD, and for customer visits, industry conferences, and events as applicable.

Responsibilities

Loan Underwriting & Analysis

• Guide borrowers through the loan application, approval, and closing process.
• Evaluate loan requests and risk ratings in line with lending policy guidelines.
• Balance borrower needs with organizational risk mitigation through effective negotiation.
• Analyze organizations (board, staff, financial, etc.), developments, and projects to support loan origination and underwriting.
• Provide technical assistance to borrowers in structuring financing solutions.
• Prepare credit memoranda and present loan recommendations to NC's Loan Committee.
• Manage multiple deadlines and borrower needs with flexibility and adaptability.
• Assist the Director of Loan Closing with timely closings, including negotiating terms and reviewing due diligence and loan documents.

Customer Engagement

• Build and maintain strong working relationships with borrowers, NeighborWorks America relationship managers, and other industry partners.
• Confidently speak to the full range of products, services, and resources provided by NeighborWorks Capital.
• Conduct site visits to meet current and prospective borrowers and evaluate projects.
• Assess market needs and conduct research to inform new or enhanced financing solutions.
• Represent NeighborWorks Capital at industry conferences and networking events.
• Coordinate business development activities with the Chief Lending and Customer Engagement Officer, CEO, and other relevant staff.
• Coordinate customer relationship management with Portfolio Managers to ensure a seamless customer experience and to foster loyalty and repeat business.

Required Experience

The ideal candidate will bring:

• 5+ years of experience in commercial or multifamily real estate lending, credit analysis, or underwriting, preferably with complex community development projects at a