Veterinary Receptionist

Who we are:

Village Veterinarian is Hiring a Veterinary Receptionist

Position Details

• Role: Veterinary Receptionist
• Status: Part-time
• Salary: Negotiable and based on experience
• Schedule: Part-time, weekends off

Are you passionate about animal care and love providing exceptional service to people? Village Veterinarian in Lady Lake, FL is seeking a warm, organized, and dedicated Part-time Veterinary Receptionist (Client Care Specialist) to join our compassionate team.

Our Veterinary Receptionists are the first friendly face our clients meet. This role supports smooth daily operations by providing excellent customer service, accurate record-keeping, and reliable administrative assistance to our healthcare team.

What Our Veterinary Receptionists Bring

• Strong communication and customer service skills
• Highly organized with excellent attention to detail
• Ability to work independently and as part of a team
• Comfortable multitasking in a fast-paced environment
• Professional, compassionate, and calm under pressure
• Previous veterinary or medical reception experience preferred, but not required

What You'll Do

• Welcome clients and patients with warmth, empathy, and professionalism
• Manage check-ins, check-outs, client communications, and appointment scheduling
• Answer and triage phone calls, direct inquiries, and provide general service information
• Maintain accurate client/patient records, forms, and financial transactions
• Assist with patient admissions and discharges, including preparing documents and reviewing instructions with clients
• Handle payments, invoices, estimates, and basic cash-drawer reconciliation
• Support the flow of the practice by preparing and organizing medical files and maintaining a tidy reception area
• Communicate effectively with doctors and technicians
• Perform general clerical duties such as data entry, mailings, reminders, and filing
• Uphold our mission, values, and core behaviors of flexibility, patience, compassion, and authenticity

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending