Epic Clinical Team Supervisor

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday- Friday Full-time 8:00am-5:00pm

Job Location : Remote

The role you will contribute:

Responsible for overseeing the system build and implementation of clinical, revenue cycle, and business systems to meet organizational goals. This position analyzes business problems and recommends solutions to improve patient care delivery, reduce costs, increase efficiency, and enhance patient experiences. This role coordinates with physicians and end users to analyze workflows, perform gap analyses, identify necessary process changes, and develop future workflows during new solution implementations. In addition, this position communicates with hospital leadership, clinicians, physicians, and ancillary department staff. Additionally, this role leads a team of analysts in designing, building, implementing, supporting, and testing internal and third-party applications.

The value you will bring to the team:

Demonstrates proficiency or advanced functional knowledge of internal and, applicable third-party solutions, and the Microsoft suite of products.

Develops and maintains collaborative relationships with all stakeholders; meets with customers and sponsors to capture business and technical requirements.

Assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality.

Designs, builds, and configures within assigned system modules and any supporting third-party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system.

Designs and develops test scripts and materials for end-to-end workflow testing; performs unit, system, and integration testing per standards, including negative and regression testing; documents outcomes.

Remains current on industry trends and vendor/application/system updates; ensures all software modifications/upgrades are working according to system specifications.

Follows departmental standards for software configuration control, quality assurance, and version releases; provides documentation on system upgrades and new releases of system applications; provides training if required.

Troubleshoots issues or system deficiencies and initiates escalation procedures as required; provides recommendations for resolution of the problems found.

Leads multiple cross-functional projects; understands project planning and coordination methodologies using project management skills, tools, and Lean methodologies; communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

Actively participates in and leads project, team, departmental, and other meetings as required; reports status updates, accomplishments, tasks, and any barriers to the manager.

Oversees projects with minimal supervision, including planning, design, execution, and ongoing monitoring of activities to ensure successful completion and meeting of deadlines.

Acts as a super user of supported applications, trains, and mentors new employees with some coaching.

Other duties as assigned.

The expertise and experiences you'll need to succeed:

Demonstrates advanced functional knowledge of one of the following applications: Epic Beaker (Genlab, Blood