54110P2-P2D, Load Coordinator

What We Do:

P2D Transport, LLC ("P2D") is a premier provider of managed and extended port-to-door transportation services. P2D delivers solutions to customer supply chains by combining our best people with premium technology and a nationwide network of drayage, intermodal operations, CFS facilities, and warehouse fulfillment locations to provide exceptional logistics services.

Who We Are:

Our People Are The Difference At P2D, we're people-first and invested in our team members, ensuring they are the most highly trained, tech-savvy, and customer-centric individuals.

Summary:

As a Load Coordinator, you will play a critical role in ensuring the smooth and efficient planning, assignment, and execution of freight movement. This position serves as the operational link between customer service, dispatch, and terminal activity. You'll be responsible for auditing orders, forecasting volume, coordinating port activity, and maintaining up-to-date load visibility to keep freight flowing and customers informed.

What You'll Do:

• Order Management & Auditing: Review and audit incoming order information to ensure accuracy, completeness, and timely entry into TMS and internal systems.
• Volume Forecasting: Manage inbound and outbound load volume to assist with capacity planning and forecasting for short- and long-term needs.
• Work Assignment & Planning: Manage the coordination and assigning next-day and same-day work orders, ensuring all operational requirements are met for smooth dispatch execution.
• Port Operations Coordination: Track and trace containers at the port, including monitoring demurrage, street turns, and per diem exposure. Schedule and monitor port appointments as needed.
• Board Updates: Maintain accurate and real-time updates to load boards, shipment status systems, and visibility platforms to reflect active freight status and reduce delays or miscommunications.
• Customer Service Support: Act as a liaison between customer service and operations teams, helping to resolve inquiries, support service recovery efforts, and maintain clear communication regarding freight movements.
• Empty Terminations & Street Turns: Monitor and coordinate container empty return requirements and optimize street turn opportunities to improve operational efficiency.
• Problem Solving: Troubleshoot exceptions or service disruptions, escalate issues as needed, and support collaborative solutions to minimize customer impact.

What you Bring:

• Experience: 2-3 years in logistics, dispatch, port operations, or freight coordination, in a transportation or intermodal environment. Preferred bachelor's degree, with at least 1 year experience in a direct management or supervisory role.
• Industry Knowledge: Familiarity with port operations, container movements, demurrage, and per diem charges; understanding of domestic and international freight operations is a plus.
• Organizational Skills: High attention to detail and strong time management skills; ability to manage multiple priorities with accuracy and efficiency.
• Leadership Skills: Proven ability to lead, mentor, and influence team performance across multiple levels and functions.
• Communication Skills: Excellent written and verbal communication skills to effectively liaise between departments and external partners.
• Problem-Solving: Resourceful mindset with the ability to anticipate issues and find practical solutions quickly under pressure.
• Tech-Savvy: Experience using TMS systems, port tracing tools, Excel, and real-time freight visibility platforms.
• Team Player: Strong collaboration skills with a positive, can-do attitude and willingness to jump in and support the broader team.

Position Type and Expected Hours of Work:

Exempt Role with approximately 40-60 hours of work per week

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

PHYSICAL DEMANDS

Employees must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee uses their hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; occasionally stoop, kneel, climb or crouch. The employee uses computer and telephone equipment. The employee is frequently required to sit, stand, and talk. Specific vision requirements of this job include close vision, color vision, and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

P2D Transport, LLC is an equal opportunity employer. P2D Transport, LLC considers all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. We invite you to join our diverse & growing team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.