Regional Technical Manager

Octagon Group

Bristol, England, United Kingdom

Bristol, England, United Kingdom

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Über

We’re looking for a Regional Technical Manager to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably. You’ll lead the service partner network across Southwest England in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service. What You’ll Do As A Regional Technical Manager * Support and guide service partners in your area, helping them deliver excellent service. * Check how service partners are performing and help improve where needed. * Train service partners and, if needed, other technicians. * Visit customers to help solve technical issues and support installations or events. * Troubleshoot problems and work with the team to fix escalated issues. * Review service metrics and customer feedback to spot opportunities for improvement. * Help with spare parts support and technical projects. * Travel in your territory up to 50% of the time and be available for support when needed. What We’re Looking For in a Regional Technical Manager * Strong technical skills—able to read wiring diagrams, understand gas systems, and use basic diagnostic tools. * Gas Safe Certification (Comcat 5) is a big plus. * Hands-on experience fixing or maintaining equipment (food equipment, HVAC, automotive, or similar industries). * Technical training or apprenticeship is a plus. * At least 3 years’ experience as a technician, lead hand, or supervisor. * Comfortable training others. * Good Microsoft Office skills (Excel, Word, PowerPoint). * Strong communication skills and a customer-first attitude. * Full UK driving license and passport for occasional international travel! Who You Are * A natural leader who leads by example and can motivate others. * Practical, solutions-focused, and ready to get stuck in. * Organised, reliable, and able to work on your own or in a team. * Positive, enthusiastic, and keen to learn and grow. If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Regional Technical Manager

Bristol, England, United Kingdom

Sprachkenntnisse

English

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