Front Desk Receptionist

Job Summary:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.

Duties:
- Greet and welcome guests as they arrive
- Answer and direct incoming calls
- Assist in organizing and coordinating office operations and procedures
- Schedule appointments and manage calendars
- Assist in event planning and coordination
- Perform data entry tasks accurately
- Handle office tasks such as filing, generating reports, transcribing notes, and maintaining records
- Operate computer systems, phone systems, and other office equipment efficiently

Requirements:
- Proven experience in a front desk, office, or personal assistant role
- Proficiency in computerized systems for data entry and project coordination
- Strong organizational skills with the ability to multitask
- Excellent communication and interpersonal abilities
- Familiarity with phone systems and office software applications

This position offers a great opportunity for growth and development in a dynamic work environment. Join us as a Front Desk Agent to showcase your skills in customer service and office administration.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 2 years (Required)

Work Location: In personOverview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will have strong office management skills, proficiency with computer systems, and excellent communication abilities. Bilingual skills are a plus to effectively serve diverse clients. The position offers an engaging work environment where attention to detail and organizational skills are highly valued.

Responsibilities

• Greet visitors and clients promptly and professionally, creating a welcoming atmosphere
• Manage multi-line phone systems, directing calls accurately and courteously
• Handle appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace
• Perform data entry, filing, and maintain accurate records using QuickBooks and other office software
• Support office management tasks such as proofreading documents, managing correspondence, and organizing files
• Provide exceptional customer support via phone, email, or in person
• Assist with administrative duties including typing, document preparation, and maintaining office supplies
• Ensure proper phone etiquette is maintained at all times
• Support bookkeeping tasks as needed, including basic invoicing and record keeping

Experience

• Previous office or administrative experience preferred, including clerical or receptionist roles
• Familiarity with front desk operations and multi-line phone systems
• Experience with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Knowledge of QuickBooks or similar accounting software is advantageous
• Bilingual abilities are highly desirable to serve a diverse clientele effectively
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Excellent communication skills with a professional phone etiquette and customer service orientation
• Proven ability to manage time effectively and prioritize tasks to meet deadlines
• Experience in medical or dental reception is a plus but not required; relevant personal assistant experience is also beneficial

Pay: $ $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person