Assistant Manager

Overview
Are you passionate about delivering exceptional customer experiences and leading dynamic teams in a fast-paced restaurant environment? We are seeking an energetic and motivated Assistant Manager to join our vibrant restaurant team. In this role, you will play a pivotal part in ensuring smooth daily operations, maintaining high standards of food quality and safety, and fostering a welcoming atmosphere for both guests and staff. Your leadership will inspire excellence, drive sales, and uphold our commitment to outstanding hospitality. This is an exciting opportunity for someone with a strong background in food service management who thrives on teamwork, innovation, and delivering memorable dining experiences.

Responsibilities

• Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring efficiency and high standards of service.
• Supervise and motivate staff, including training new team members, conducting performance evaluations, and supporting ongoing development to foster a positive work environment.
• Manage shift schedules, coordinate staffing levels, and ensure proper coverage during peak hours to optimize service flow.
• Maintain inventory control by monitoring stock levels, ordering supplies, and minimizing waste while ensuring food quality standards are met.
• Oversee food preparation processes, ensuring adherence to safety protocols, proper handling procedures, and consistent presentation.
• Operate POS systems such as Aloha POS or Micros POS accurately for order processing, cash handling, and sales reconciliation.
• Enforce food safety regulations and sanitation standards to ensure compliance with health department guidelines.
• Handle customer inquiries, resolve complaints promptly, and ensure guests leave satisfied with their experience.
• Assist in budgeting activities, including cost control measures related to food production and labor costs.
• Support catering events or banquet services as needed to expand revenue streams.
• Lead by example in maintaining a clean, organized kitchen and dining area that reflects our commitment to hospitality excellence.

Requirements

• Proven experience in restaurant management or supervisory roles within quick service or fast food establishments; casual dining or fine dining experience is highly valued.
• Strong knowledge of food preparation techniques, kitchen management, and food safety standards.
• Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing.
• Demonstrated ability in inventory control, budgeting, and cost management within the food industry.
• Excellent leadership skills with experience in staff training, team management, and performance coaching.
• Exceptional customer service skills with the ability to handle challenging situations professionally.
• Hands-on experience with shift management and supervising kitchen operations.
• Knowledge of food handling procedures across various culinary settings including catering or banquet services is preferred.
• Ability to communicate effectively with team members at all levels; previous interviewing experience is a plus.
• Hospitality management background with experience in hotel or bar environments is advantageous.
• Strong organizational skills combined with a proactive approach to problem-solving and decision-making. Join us as an Assistant Manager — bring your passion for food service excellence to life while advancing your career in a lively, supportive environment dedicated to growth and success

Job Type: Full-time

Pay: $ $16.00 per hour

Expected hours: 45 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person