HOPWA Case Manager

Position: HOPWA Case Manager

Job Summary: The HOPWA Case Manager is responsible for identifying and assisting persons living with HIV+/AIDS needing case management services through the provision of comprehensive case management services with a focus on improved health outcomes, tenant-based rental assistance, housing stability, employment and income attainment.

Duties and Responsibilities:

·Provide high quality case management for clients living with HIV/AIDS and their families with a focus on improved health outcomes, housing stability, employment and income attainment.

·Demonstrate unconditional positive regard to clients; Conduct all aspects of job responsibilities with a focus on exceptional customer service.

·Function as a central and primary access point for financial assistance programs

·Attend community housing meetings and training to educate about specific needs associated with HIV/AIDS and to understand and support the collection and data entry required.

·Provide supportive services and referrals for vocational assessment, job readiness, job search, and retention.

·Maintain appropriate referral sources and contact persons for community-based services.

·Develop and evaluate individual case plans for each assigned client at intake and every quarter thereafter; monitor and assess on an ongoing basis through each contact.

·Provide crisis intervention and consultation/outreach to community agencies.

·Providing linkage to resources such as housing, respite, nutritional assistance, palliative care, chore assistance, transportation and social support functions which help increase ability to remain independent in the community.

·Assist clients in obtaining/maintaining safe, affordable housing by conducting intakes, performing eligibility checks, locating and completing applications for housing, assisting applicants with housing subsidy programs and procedures, and assisting with the recertification and relocation process.

·Conduct habitability and visual lead based paint inspections, review fire safety and lead based paint education as required by financial assistance source.

·Utilize supervision appropriately: seeking individual supervision as needed; being prepared to actively participate in group supervision.

·Strive for continuous growth and development of Cultural Competency exhibiting an understanding, awareness, and respect for diversity.

·Maintain client files and records as directed by agency policies and procedures that will be demonstrated by scoring no less than 90% on peer audits.

·Maintain client confidentiality by adhering to agency and program policy and procedures

·Maintain familiarity with housing programs policies and procedures and adhere to guidelines set within.

·Complete accurate data collection, reports, and documentation to provide data for federal, state, agency and board purposes as assigned by supervisor.

·Complete a minimum of 5 hours per year of HIV/AIDS specific training, and 5 hours per year of housing/supportive services training to keep informed about current AIDS research, case management models, and needs assessments.

·Support other Social Services programs and roles as necessary, including the food pantry, intake and case management.

·Other duties as assigned related to this position by supervisor.

Qualifications:

·Minimum of a Bachelor Degree in social service or related field.

·Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgendered community.

·Community-based Case Management, housing services and employment training experience desired.

·Proficiency in all Microsoft Office applications and other computer applications required.

·Reliable transportation, driver's license and proof of auto insurance required.

·Knowledge and adherence to social work standards and ethics.

Starting Pay Rate: $21.47 per hour

Qualified applicants should submit a resume to Human Resources, P.O. Box 768 Lancaster, Ohio 43130.

Lancaster-Fairfield Community Action Agency is an Equal Opportunity Employer.

Pay: From $21.47 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending