Centralized Staffing Scheduler

Position Summary

The Centralized Staffing Scheduler is responsible for coordinating, maintaining, and optimizing staff schedules across multiple assisted living and memory care communities. This role ensures appropriate staffing levels are met at all times in compliance with state regulations, company policies, and resident care needs.

Key Responsibilities

Scheduling & Coverage

• Create, maintain, and adjust staff schedules for multiple communities to ensure adequate coverage 24/7
• Monitor daily staffing levels to meet state regulatory requirements and internal staffing ratios

Compliance & Accuracy

• Ensure schedules comply with state regulations, licensing requirements, and company policies
• Track and report staffing shortfalls.
• Maintain accurate scheduling records in the scheduling system
• Monitor timekeeping data to identify potential compliance or payroll issues

Communication & Collaboration

• Communicate daily with community leadership regarding staffing needs and changes
• Collaborate with HR and Recruiting to identify ongoing staffing needs and trends

Overtime & Cost Management

• Monitor and manage overtime to minimize unnecessary labor costs
• Identify scheduling patterns that contribute to overtime and recommend improvements
• Assist leadership with staffing strategies to maintain coverage while controlling costs

Reporting & Continuous Improvement

• Identify opportunities to improve scheduling efficiency and staff utilization
• Support implementation of best practices and process improvements

Qualifications

Required

• High school diploma or equivalent
• 1+ years of scheduling experience in healthcare, assisted living, long-term care, or similar environment
• Strong knowledge of staffing ratios and regulatory requirements
• Excellent organizational, communication, and time-management skills
• Proficiency with scheduling software and Microsoft Office

Preferred

• Experience supporting multiple locations or centralized scheduling models
• Knowledge of state regulations for assisted living or long-term care
• Familiarity with timekeeping/payroll systems

Skills & Competencies

• Attention to detail and accuracy
• Ability to prioritize in a fast-paced environment
• Strong problem-solving and decision-making skills
• Professional communication and customer-service mindset
• Ability to handle sensitive information with confidentiality