Medical Receptionist

JOB DESCRIPTION

Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

Call Center:

• If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.

Front Desk:

• The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.

Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.

Department Overview:

We are a group of healthcare workers who are passionate about helping patients and their families with improving their health. With a team of 18 clinicians, we see approximately 150 adult patients (ages 18+) a day. Our clinicians consider our front desk team members as colleagues and really partner with staff to take great care of our patients. Collaborating with all members of the team is how we have continued to have excellent patient experience results and maintain high quality patient measures. We campus includes free parking in a parking lot or ramp. Wolfe Park is in walking distance to enjoy a walk and break. We are located next to many stores and places to enjoy lunch including Target, Byerly's, Fresh Thyme, McDonald's, Subway, Chipotle, and Bogarts Donuts. Our team is friendly, engaged, and we love to have fun

Our primary care department provides a wide range of services from yearly physicals, Medicare wellness visits, pre-ops, general office visit, video, and phone visit, in clinic procedures, nurse visits and vaccine clinics.

Clinic hours and Work Schedule:

Our clinic is open to serve patients 7am - 6pm M-Th and 7am - 5pm on Fridays, and the third Saturday of the month from 8am - 12pm.

M-F 8:00a-4:30p, occasional Saturdays 8a-12p.

Required Qualifications:

• 6 months related experience
• Accurate computer/keyboarding skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Preferred Qualifications:

• Strong verbal and written communication
• Strong verbal and written communication
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more

ABOUT US

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

JOB INFO

Job Identification

Organization

Park Nicollet Clinics, HealthPartners Enterprise

Posting Date

12/19/2025, 11:39 AM

Locations

3850 Park Nicollet Blvd - St. Louis Park

Work Schedule

Varied hours - position to fill 8a-4:30p

Clinic is open Monday-Thursday 7a-6p; Friday 7a-5p; Occasional Saturdays

Hours Per Week/FTE

40 hrs weekly / 1.0 FTE

Job Shift

Day

Position Type

Full-time regular

Job Category

Administrative

Department

Primary Care MGMT Rollup

Pay Range

$ $28.74 hourly

Pay Range Statement

Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).

Overtime Eligibility Status

Non-Exempt

Worker Type

Employee